Summary
Overview
Work History
Education
Timeline
Skills
AssistantManager

Tiffany Hamilton

Waterloo,IL

Summary

Dynamic Assistant Manager at Dieterich Bank with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and conflict resolution, I successfully led training sessions and streamlined processes, contributing to a more effective workflow and improved employee performance. Committed to fostering a collaborative work environment.

Overview

27
27
years of professional experience

Work History

Assistant Manager

Dieterich Bank
06.1998 - Current
  • Assisted in maintaining a smooth workflow through operational support.
  • Maintained precise documentation for inventory management.
  • Collaborated with team members to enhance communication and streamline processes.
  • Led training sessions for new employees on safety protocols and operational procedures.
  • Contributed to customer satisfaction through timely issue resolution.

Education

General Studies

Belleville East
Belleville, IL
05.1984

Timeline

Assistant Manager

Dieterich Bank
06.1998 - Current

General Studies

Belleville East

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Team building
  • Employee scheduling
  • Operations management
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Customer relationship management (CRM)
  • Retail operations management
  • Strategic planning
  • Staff development
  • Sales growth
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Employee performance evaluation
  • Project management abilities
  • Performance reviewing
  • Cost reduction
  • Cost control
  • Financial management
  • Budgeting and finance
  • Schedule oversight
  • Negotiation
  • Business development
  • Promotional planning
  • Consulting
  • Succession planning
  • Product branding
  • Contract management
  • Corporate social responsibility
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Scheduling and planning
  • Workplace safety compliance
  • Employee supervision
  • Coaching and mentoring
  • Recruitment and hiring
  • Product and service sales
  • Inventory management
  • Process improvement strategies
  • Performance evaluation
  • Compliance
  • Vendor relationship management
  • Marketing
  • Sales forecasting
  • Resource allocation
  • Employee engagement
  • Orientating and training
  • Customer service and satisfaction
  • Reporting and documenting
  • Microsoft office expertise
  • Team motivation techniques
  • Marketing tactics
  • Policy administration
  • Sales monitoring
  • Business development understanding
  • Teamwork and collaboration
  • Computer skills
  • Problem resolution
  • Multitasking Abilities
  • Organizational skills
  • Multitasking
  • Active listening
  • Hiring and training
  • Work Planning and Prioritization
  • Customer relationship management
  • Staff training
  • Scheduling and coordinating
  • Professional and courteous
Tiffany Hamilton