TiFFANY HAMMES
A-CSM
Eagan,MN
Summary
Advanced Certified Scrum Master, with 20+ years of experience in IT. I have a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Scrum Master
PRIME THERAPEUTICS
11.2020 - Current
- Improved velocity and team communication on multiple product/scrum teams
- Coached multiple product teams on Agile/Scrum methodologies and values
- Facilitated Scrum teams to deliver work, increase communication, drive decision making and resolve conflict
- Continuous improvement champion, driving teams to action on continuous improvements
- Built a trusting and safe environment to air issues and concerns and supports collaborative problem solving
- Removed impediments to product development and delivery
- Increased agile 'maturity' of multiple product teams
- Coached Agile teams to higher levels of maturity, at a pace that was sustainable and comfortable for the team
- Increased internal and external communication, improved transparency
- Increased team efficiency and effectiveness by facilitating Scrum ceremonies, user story mapping, team problem solving, etc
- Mentored Product Owners and Agile teams in user story writing techniques, story estimating, and backlog refinement
- Budget management.
Senior Business Analyst
PRIME THERAPEUTICS
08.2019 - 11.2020
- Planned business analysis approach
- Defined and documented project scope and business need
- Estimated business analysis work as input to project schedule and budget
- Conducted stakeholder analysis and identified subject matter experts needed for work effort
- Worked with business team to define and document business needs
- Facilitated project team meetings
- Elicited and analyzed business requirements and processes through document analysis, interviews, workshops and workflow analysis
- Communicated business requirements by constructing easy to understand requirement deliverables including context diagrams, business requirement specifications, current and future state processes
- Documented all requirement types including stakeholder requests, functional, non-functional, transitional requirements and business rules
- Wrote clear, concise, testable, traceable and unambiguous requirements
- Acted as liaison between technical and business personnel to ensure a mutual understanding of technical and business processes
- Performed data analytics
- Documented and obtained approval of requirements
- Managed requirements traceability to project scope, stakeholder requests and testing
- Performed gap analysis
- Collaborated with architects, system analysts, quality analysts and technical leads to ensure proper understanding of the business processes and requirements
- Promoted requirements methodology within project team
- Acted as user acceptance testing lead
- Developed and obtained approval for user acceptance testing plan.
Senior Business Analyst
HOLLSTADT CONSULTING
07.2018 - 08.2019
- Planned business analysis approach
- Defined and documented project scope and business need
- Estimated business analysis work as input to project schedule and budget
- Conducted stakeholder analysis and identified subject matter experts needed for work effort
- Worked with business team to define and document business needs
- Elicited and analyzed business requirements and processes through document analysis, interviews, workshops and workflow analysis
- Communicated business requirements by constructing easy to understand requirement deliverables including context diagrams, business requirement specifications, current and future state processes
- Documented all requirement types including stakeholder requests, functional, non-functional, transitional requirements and business rules
- Wrote clear, concise, testable, traceable and unambiguous requirements
- Acted as liaison between technical and business personnel to ensure a mutual understanding of technical and business processes
- Performed data analytics
- Documented and obtained approval of requirements
- Managed requirements traceability to project scope, stakeholder requests and testing
- Performed gap analysis
- Collaborated with architects, system analysts, quality analysts and technical leads to ensure proper understanding of the business processes and requirements
- Promoted requirements methodology within project team
- Acted as user acceptance testing lead
- Developed and obtained approval for user acceptance testing plan
- Suggested improvements to improve business analysis best practices.
Owner
CURLY GIRL FABRIC
03.2016 - 07.2018
- Managed all aspects of business including finances, operations and marketing
- Shop was among the top 400 stores on Etsy, out of 1.7 million.
Senior Enterprise Business Analyst
BLUE CROSS BLUE SHIELD OF MINNESOTA
10.2006 - 10.2016
- Led business requirement elicitation process using JAD sessions, workshops, interviews and other methods appropriate for group discussions
- Promoted and managed the requirement methodology
- Participated in design document review to ensure requirements have been correctly interpreted
- Consulted on application issue resolution, including recommending priorities for work requests and proposing alternative solutions
- Acted as a mentor to Business Analysts in the areas of requirement gathering, documentation, Business Analyst processes, problem resolution and customer management
- Served as a conduit between customer and solution development team on medium to large sized enterprise wide projects
- Defined, documented and managed project requirements, future-state business and system processes
- Communicated requirements/solution through various models including use cases, UI Page Specifications, Report Specifications, Data Requirements, Modeling Diagrams and Interface Requirement Specifications
- Identified ways to help the business requirements process to be further enhanced
- Provided consultation and support to the technical team (developers, testers, etc.) to ensure proper understanding and translation of business requirements.
Skills
- Advanced proficiency in the following applications:
- JIRA
- Confluence
- MIRO - Collaboration Tool
- Workflow Analysis
- Lean Principles
- Risk Identification
- Software Development Lifecycle
- Project Management
- Stakeholder Management
- User Story Creation
- Retrospective Analysis
- Backlog Grooming
- Agile Metrics Tracking
- Agile Coaching
Affiliations
Scrum Alliance
Certification
Advanced Scrum Master Certification - 2024
Certified Scrum Master Certification - 2019
SAFE Certified Agilist - 2020
Education
GED -
Armstrong Highschool
Timeline
Scrum Master
PRIME THERAPEUTICS
11.2020 - Current
Senior Business Analyst
PRIME THERAPEUTICS
08.2019 - 11.2020
Senior Business Analyst
HOLLSTADT CONSULTING
07.2018 - 08.2019
Owner
CURLY GIRL FABRIC
03.2016 - 07.2018
Senior Enterprise Business Analyst
BLUE CROSS BLUE SHIELD OF MINNESOTA
10.2006 - 10.2016
GED -
Armstrong Highschool
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