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Tiffany Hardin
Leadership
KNOXVILLE,TN
Work Preference
Summary
Dynamic management professional with expertise in strategic planning and team development. Known for implementing best practices that streamline operations and elevate team performance, resulting in increased productivity and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Leadership Member
House Hasson Hardware
Knoxville, TN
09.2020 - Current
- Led team initiatives to enhance operational efficiency and achieve business objectives.
- Mentored junior staff, fostering skill development and promoting collaborative teamwork.
- Analyzed workflow processes to identify areas for improvement and implement best practices.
- Streamlined inventory management procedures, reducing discrepancies and improving accuracy
- Influencing and motivating others to achieve goals
- Coordinated cross-functional projects, ensuring alignment with organizational goals and timelines.
- Facilitated communication between departments to enhance service delivery and customer satisfaction.
- Evaluated performance metrics regularly, driving strategic decisions to optimize overall productivity.
- Increased team productivity by implementing efficient project management techniques.
Assistant Manager
Dunkin' Donuts
Knoxville, TN
02.2019 - Current
- Supervised daily operations to ensure efficiency and quality service delivery.
- Trained and mentored team members on customer engagement techniques and product knowledge.
- Implemented inventory management practices to optimize supply levels and reduce waste.
- Coordinated scheduling to enhance workforce productivity during peak hours.
- Monitored compliance with health and safety regulations to maintain operational standards.
Sales Associate
Michael Kors
Sevierville, TN
07.2015 - 01.2020
- Delivered exceptional customer service to enhance shopping experience and drive brand loyalty.
- Managed inventory effectively, ensuring stock levels met customer demand and operational efficiency.
- Trained new sales associates on product knowledge and customer engagement techniques to improve team performance.
- Developed visual merchandising displays that aligned with brand standards and increased product visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Business Administration
Purdue University
West Lafayette, INSixsigma
Skills
- Visionary leadership
- Innovation skills
- Diversity awareness
- Influencing others
- Personal branding
- Coaching
- Motivating teams
- Strategic planning
- Community engagement
- Staff motivation
- Training and development
Timeline
Leadership Member
House Hasson Hardware
09.2020 - Current
Assistant Manager
Dunkin' Donuts
02.2019 - Current
Sales Associate
Michael Kors
07.2015 - 01.2020
Business Administration
Purdue University
Sixsigma