Tiffany Hardy
Gold Canyon,AZ
Summary
Driven professional with a proven track record in customer service and problem-solving, honed at companies like Bashas'. Excelled in fast-paced environments, demonstrating critical thinking and a positive attitude. Skilled in teamwork and collaboration, consistently achieving high customer satisfaction. Adapted quickly to new challenges, ensuring dependable and responsible contributions to team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PSS,RSS,BHPP
S.T.A.R
11.2017 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Representative
Bashas'
01.2014 - 04.2016
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Cashier
Dollar Tree
11.2013 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Certification in Peer Support Specialist -
NAZCARE
Apache Junction, AZ2016
No Degree - Liberal Arts And General Studies
University of Wyoming
Laramie, WY06.2005
High School Diploma -
Florin High School
Sacramento, CA06.1993
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Critical Thinking
- Problem Resolution
Certification
- Multiple Continuing Education Training
- RELIAS Training
- Volunteer 3 Wings of Life { Equine Therapy Center }
Timeline
PSS,RSS,BHPP
S.T.A.R
11.2017 - 10.2019
Customer Service Representative
Bashas'
01.2014 - 04.2016
Cashier
Dollar Tree
11.2013 - 12.2013
Certification in Peer Support Specialist -
NAZCARE
No Degree - Liberal Arts And General Studies
University of Wyoming
High School Diploma -
Florin High School
- Multiple Continuing Education Training
- RELIAS Training
- Volunteer 3 Wings of Life { Equine Therapy Center }
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