Tiffany Harris
customer service ta
Madison Heights,MI
Summary
Friendly and reliable customer service ta offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative/cashier
Walmart
Troy , Michigan
04.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Service Deli Clerk
Bjs Wholesales Club
Madison Heights, Michigan
05.2019 - 09.2020
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
Cashier/Customer Service Associate
Targer
Madison Heights , Michigan
03.2018 - 04.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reviewed new promotions and monitored price changes.
- Welcomed customers and helped determine their needs.
- Processed customer refunds and exchanges according to established guidelines.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns
- Worked flexible schedule and extra shifts to meet business needs
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
Deli Clerk
Kroger
Royal Oak , Michigan
05.2017 - 03.2018
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Learned other teammates' work tasks to train as backup
Education
High School Diploma -
Churchill
Royal Oak 05.2022
Skills
- Data Gathering
- Guest Communication
- Building End Caps
- Coffee and Tea Service
- Customer service skills
- Product promotions
- Cash register operation
Additional Information
I am currently doing online school for business an management
Timeline
Customer Service Representative/cashier
Walmart
04.2022 - Current
Service Deli Clerk
Bjs Wholesales Club
05.2019 - 09.2020
Cashier/Customer Service Associate
Targer
03.2018 - 04.2019
Deli Clerk
Kroger
05.2017 - 03.2018
High School Diploma -
Churchill
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