Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Tiffany Harris

Allen,TX

Summary

Accomplished Senior Claims Reimbursement Specialist, offering 25+ years of experience, adept in streamlining claims processes and enhancing reimbursement efficiency through automation. Leveraged complex problem-solving and compassionate patient care skills, achieving significant improvements in claims accuracy and compliance. Mentored junior staff, fostering professional growth and team performance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

In-Home Health Care Aide

Lala Healthcare
06.2019 - Current
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Kept accurate records of patients' care, condition, and progress.
  • Collaborated with multidisciplinary team members to develop individualized care plans for patients.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.

Senior Medical Claims Examiner

Sovereign Anesthesia
09.2019 - 01.2022
  • Managed a high volume of complex cases, ensuring timely resolutions while maintaining attention to detail.
  • Mitigated risk exposure by adhering to all policies and regulations governing the medical claims examination process.
  • Stayed up-to-date on industry trends to inform decision-making processes and anticipate potential challenges.
  • Mentored junior examiners, sharing expertise and guidance to improve overall team performance.
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Served as a subject matter expert in company audits, providing insights into effective medical claims examination practices.
  • Championed initiatives to incorporate digital tools into the claims examination process for improved efficiency.
  • Maintained thorough knowledge of medical terminology and coding systems, contributing to precise evaluations of claim submissions.

Senior Claims Reimbursement Specialist

Pathologist Bio-Medical Laboratory
06.1999 - 10.2017
  • Served as a mentor for junior team members, fostering their professional development through hands-on training opportunities and constructive feedback sessions.
  • Increased claim reimbursement efficiency by streamlining the claims process and implementing automated systems.
  • Collaborated with cross-functional teams to address complex claim issues, leading to efficient solutions that benefited both clients and the organization.
  • Implemented quality assurance measures to ensure accuracy and consistency in claims processing, resulting in reduced errors and expedited reimbursements.
  • Conducted regular audits on department processes, identifying areas for improvement and implementing changes as necessary to maintain optimal efficiency levels.
  • Generated, posted and attached information to claim files.
  • Posted payments to accounts and maintained records.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Provided expert guidance on claims policies and procedures during internal meetings, ensuring staff were knowledgeable about best practices within the field.
  • Leveraged knowledge of industry regulations to ensure compliance in all aspects of claim processing and reimbursement practices.

Education

High School Diploma -

Seagoville High School
Dallas, TX

Business Administration

Richland College
Dallas, TX

Skills

  • Complex Problem-Solving: Electronic submissions, claim edits, rejections, ERA, EOBs, Denials, Refunds, Collections, Online portals, scan charts
  • Medicare, Medicaid, Commerical, Workers Compensation, Transplant
  • Medical terminology: Revenue cycles, CCI, NCD/LCD, Modifiers, HCFA-1500, UB-140, ICD-9, ICD-10, HCPCS,
  • Certified in CPR/AED
  • Microsoft Office, Excel, Windows, Optum, Lytec, Epic
  • Skip-tracer, unclaimed property, reconciliation aged accounts
  • Companionship and emotional support
  • Training and Mentoring Abilities

Certification

CPR certification

Volunteer

Habitat for Humanity 

American Red Cross 

Timeline

Senior Medical Claims Examiner

Sovereign Anesthesia
09.2019 - 01.2022

In-Home Health Care Aide

Lala Healthcare
06.2019 - Current

Senior Claims Reimbursement Specialist

Pathologist Bio-Medical Laboratory
06.1999 - 10.2017

High School Diploma -

Seagoville High School

Business Administration

Richland College

CPR certification

Tiffany Harris