Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Tiffany Harris

Tiffany Harris

Stay Home Mom
Spring Lake,NC

Summary

Experienced customer service professional with a friendly and approachable demeanor. Excels in building rapport with clients and colleagues. Known for eagerness to learn and adapt, thrives in dynamic environments with opportunities for growth.

Overview

14
14
years of professional experience

Work History

Stay Home Mom

Stay At Home Mom
12.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeper

Tru Hilton
06.2021 - 11.2021
  • Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
  • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
  • Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
  • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
  • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
  • Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
  • Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
  • Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
  • Collaborated with other departments such as laundry services or concierge to provide seamless customer service experience for guests
  • Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
  • Implemented eco-friendly practices such as using environmentally friendly cleaning products or implementing linen reuse programs
  • Achieved an average turnover time per room that was XX% faster than the company standard through efficient work methods
  • Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service
  • Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
  • Assisted guests with special requests or inquiries regarding housekeeping services, providing prompt and courteous assistance
  • Coordinated with maintenance team to promptly address any repairs or maintenance issues in guest rooms
  • Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
  • Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the hotel premises
  • Collaborated with front desk staff to prioritize room assignments based on guest preferences and specific requirements
  • Received positive feedback from guests for exceptional attention to detail in maintaining clean and well-organized rooms
  • Implemented time-saving strategies such as grouping tasks together efficiently, resulting in increased productivity by XX%
  • Participated actively in team meetings and training sessions aimed at improving housekeeping procedures and customer satisfaction levels
  • Utilized effective communication skills when interacting with guests or colleagues, ensuring clear understanding of expectations
  • Investigated complaints related to housekeeping services promptly, taking appropriate actions to resolve issues satisfactorily
  • Maintained accurate records of daily tasks completed including room status reports, lost-and-found items, or maintenance requests

Sandwich Artist

Subway
12.2012 - 10.2013
  • Making and serving food items
  • Processed an average of 1 to 200 customer transactions each day in a timely manner
  • Preparing and managing food, dishes, and cleanliness throughout store
  • Answered customers’ questions, addressed problems, and complaints in person via phone
  • Sometimes opened but mostly closed store which included counting cash drawers
  • Educated customers on products and service offerings
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Built and maintained effective relationships with peers and management
  • Stocked shelves, maintained organized stock shelves, counted inventory, and made sure each station stayed stocked

Cashier

Wendy's
12.2010 - 10.2011
  • Making and serving food items
  • Processed an average of 1 to 200 customer transactions each day in a timely manner
  • Preparing and managing food, dishes, and cleanliness throughout store
  • Answered customers’ questions, addressed problems, and complaints in person via phone
  • Sometimes opened but mostly closed store which included counting cash drawers
  • Educated customers on products and service offerings
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Built and maintained effective relationships with peers and management
  • Stocked shelves, maintained organized stock shelves, counted inventory, and made sure each station stayed stocked

Education

High school or equivalent - undefined

Dothan High School
Dothan, AL
01.2012

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning

Timeline

Stay Home Mom

Stay At Home Mom
12.2021 - Current

Housekeeper

Tru Hilton
06.2021 - 11.2021

Sandwich Artist

Subway
12.2012 - 10.2013

Cashier

Wendy's
12.2010 - 10.2011

High school or equivalent - undefined

Dothan High School

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Tiffany HarrisStay Home Mom