Tiffany Harris
Birmingham
Summary
Experienced HR professional specializing in employee relations, conflict resolution, and workplace culture enhancement. Guide managers through fair and consistent employment practices while ensuring compliance with legal and regulatory standards. Conduct impartial investigations, mitigate risk through proactive policy development, and drive initiatives that strengthen employee experience. Passionate about fostering a respectful, inclusive environment where employees feel heard, valued, and supported.
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HRIS Workday Coordinator (Contract Role)
Hibbett City Gear
10.2024 - 02.2025
- Led the strategic optimization of Workday, improving accessibility and user experience across HR teams.
- Developed a customized Excel-based tracking system, streamlining case management and documentation efficiency.
- Processed employee data changes, including Workday promotions, transfers, terminations, and onboarding updates.
- Managed payroll adjustments, benefits enrollments, and compliance updates within the HRIS platform.
- Provided HR policy guidance, ensuring employees had accurate benefits and compliance resources.
- Resolved 100% of HRIS tickets through Service Now, reducing downtime and improving operational flow.
- Conducted training sessions on Workday functionality and self-service tools for employees and managers.
- Collaborated with cross-functional teams to improve workflow processes and enhance HR system efficiency.
- Assisted in auditing and validating HRIS data for accuracy and compliance with company policies.
Human Resources Administrator
H&H Rental Management Group
01.2024 - 09.2024
- Led workplace culture initiatives to create a more engaging and inclusive employee experience.
- Oversaw full-cycle recruitment and onboarding for multiple locations, optimizing hiring processes and employee integration.
- Designed initiatives for process automation, optimizing HR workflow, and reducing administrative bottlenecks.
- Provided employee relations support to ensure smooth payroll, benefits, and resolution processes in the workplace.
- Evaluated service providers, negotiated contracts, and ensured compliance with safety regulations.
- Developed onboarding enhancements that improved employee integration and engagement.
- Streamlined multi-location recruitment strategies, ensuring efficient hiring across franchise locations.
- Ensured compliance with regulatory standards, maintaining accurate HR documentation and employee records.
HR Administrator
ACG / Sonny’s BBQ
09.2019 - 12.2023
- Guided managers, ensuring fair and consistent employment practices aligned with regulatory standards.
- Conducted impartial workplace investigations, addressing concerns and fostering a respectful environment.
- Implemented proactive HR strategies to mitigate risk and strengthen employee experience.
- Developed onboarding enhancements that improved employee integration and engagement.
- Streamlined multi-location recruitment strategies, ensuring efficient hiring across franchise locations.
- Ensured compliance with regulatory standards, maintaining accurate HR documentation and employee records.
Education
PHR Certification -
Cardinal Stritch University
01.2016
Bachelor of Business Administration -
Strayer University
01.2024
Associate of Business Administration -
Strayer University
01.2022
Skills
- Strategic HR Implementation & Execution
- HRIS Management & System Optimization
- Employee Relations & Conflict Resolution
- Full-Cycle Recruitment & Onboarding
- Workplace Culture Development
- Compliance & HR Documentation
- Talent Acquisition & Workforce Planning
- Process Improvement & Efficiency
- Organizational Development & Leadership
- Payroll & Benefits Administration
- Work Planning and Prioritization
- Relationship building
- Decision-making
- Data entry
- Customer service
- Multitasking and organization
- MS office
- Project coordination
- Discretion and confidentiality
- Schedule coordination
- Document management
- Scheduling and calendar management
- Recordkeeping
- Process improvement
- Project Support
- Strategic planning
- Meeting coordination
- Event planning
- Project assistance
- Schedule management
- Administrative leadership
- Point of contact
- Information collection
- Best practices implementation
- Problem-solving
- Time management
- Clear communication
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Task prioritization
- Deadline management
- Conflict resolution
- Scheduling expertise
- Microsoft office
- Phone and email etiquette
- Coaching and mentoring
- Handling complaints
- Administration and operations
- Office management
- Support services
- New hire orientation
Accomplishments
- Sonny’s BBQ: Designed and implemented a mentorship program, allowing seasoned employees to train new hires while earning unlimited $500 bonuses. This initiative significantly reduced high turnover rates by 85%, improving retention and engagement.
- Hibbett: Reduced long wait times by 65% through prompt and efficient completion of ServiceNow requests, ensuring swift resolution of employee inquiries.
- H&H RMG: Developed an online contact submission platform, enabling tenants to reach the office and maintenance teams more effectively. Organized requests by region, streamlining processing and improving response times
Technology And Systems
- Workday
- ADP
- HRIS Systems
- Service Now
- Netchex
- ATS
- Microsoft Excel
- Outlook
- Teams
- Payroll & Compliance Tools
Achievements And Recognitions
- Successfully implemented HR strategies that enhanced efficiency and employee engagement.
- Spearheaded workflow optimizations, improving HR operational processes and team performance.
- Recognized for HRIS expertise and leadership in streamlining systems to support business growth.
Strategy Implementation And Impact
- Developed and executed HR strategies focused on workforce performance, retention, and engagement.
- Led full-cycle recruitment and onboarding processes, ensuring seamless hiring and employee integration.
- Designed recruiting plans to build high-performing teams aligned with organizational objectives.
- Enhanced employee engagement through targeted initiatives, increasing team satisfaction and performance.
- Conducted impartial investigations and implemented proactive policies to mitigate workplace risks.
- Spearheaded HR technology optimizations, improving system usability and efficiency across departments.
Affiliations
- Black In HR
- Sigma Chi Psi Sorority
- SCLA Honor Society Member
- Phi Theta Kappa Honor Society Member
Certification
- CAP - Certified Administrative Professional
- ServiceNow
- Workday HCM
Timeline
HRIS Workday Coordinator (Contract Role)
Hibbett City Gear
10.2024 - 02.2025
Human Resources Administrator
H&H Rental Management Group
01.2024 - 09.2024
HR Administrator
ACG / Sonny’s BBQ
09.2019 - 12.2023
Bachelor of Business Administration -
Strayer University
Associate of Business Administration -
Strayer University
PHR Certification -
Cardinal Stritch University
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