Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Languages
Timeline
BusinessAnalyst

Tiffany Harrison

Harvest,AL

Summary

Detail oriented professional with proven track record in financial management and billing accuracy. Known for improving procedures and resolving discrepancies efficiently while implementing new processes. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Billing Specialist

SCMT
02.2022 - 03.2025
  • Process Insurance Explanation of Benefits (EOB)
  • Process patient and insurance payments and spreadsheet auditing
  • Collaborate with Administration on process documentation and implementation
  • Collaborate with RCM Company On Coding Review and Actions, DME Billing
  • Analyze workflow and current processes, Process Solutions & Implementation
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered
  • DME compliance and authorizations

Financial Counselor, Training Assistant & Team Lead

The Orthopaedic Center (TOC)
12.2012 - 03.2022
  • Maintained collection process and documentation for 8+ locations
  • Maintained account auditing daily to build daily collection file for processing
  • Posted collection remittance monthly to the corresponding account
  • Compiled financial reporting/month end processing
  • Distributed assignments to staff member as needed
  • Trained new employees onboarding into the Finance Department
  • Assisted patients in account resolution
  • Streamlined counseling processes by implementing efficient record-keeping systems and communication tools.
  • Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.

Team Member

TMMAL (Coast Personnel)
04.2011 - 12.2012
  • Maintained operational flow of parts to ensure efficiency and effectiveness
  • Operated high-tech machinery and measurement equipment; fulfilled engine orders for container shipping
  • Moderately lifted up to 35 pounds
  • Conducted daily production calculations and update reporting
  • Adjusted to changing needs in a fast-paced manufacturing environment
  • Performed equipment troubleshooting and preventative maintenance activities
  • Worked in a diverse team towards a common goal
  • Contributed to team success by completing jobs quickly and accurately.

Lead Medical Administrative Assistant

BioImaging
01.2010 - 04.2011
  • Interviewed patients for case histories prior to appointments
  • Verified insurance benefits prior to patient's appointments
  • Processed patient referrals
  • Updated and maintained patient's health records
  • Assisted patients with initial paperwork
  • Scheduled and coordinated appointments
  • Processed insurance claims in compliance with law requirements monthly expense reports
  • Used medical software to support all transactions
  • Managed received and payable accounts and maintain financial records
  • Answered patients queries and ensure quality customer service
  • Collaborated with doctors and nurses to help with medical examinations, schedule tests and order supplies
  • Managed multi-phone line system 50+ calls a day
  • Ensured compliance with procedures
  • Provided employee training within the organization
  • Remained up-to-date with changes in medical and insurance legislation

Medical Assistant/Unit Clerk

Bradford Health Services
09.2008 - 04.2010
  • Interviewed patients, recorded medical history, measured vital signs
  • Assisted with exams as needed
  • Administered injections/medications
  • Conducted drug screenings and pregnancy tests
  • Verified patient insurance and EOOP
  • Maintained forms and ensured HIPPA compliance
  • Answered phone calls and messages for 8 providers within the medical facility, scheduling appointments, and handling patient inquiries.

Office Administrator

Alabama Psychiatric Services
04.2008 - 01.2010
  • Coordinated company meetings and luncheons
  • Managed debt collection and EOOP, insurance verification and AR Life Cycle
  • Managed Medical Records Requests, audited spreadsheets
  • Processed medication requests
  • Managed employee scheduling
  • Handled Human Resources/Payroll, Employee Goal meetings and expectations
  • Answered multi-line phone system, routing 50+ calls, delivering messages to staff and greeting visitors.

Education

Medical Billing And Coding -

Auburn University
Auburn, AL
11.2023

High School Diploma -

Austin High School
Decatur, AL
05.2006

Skills

  • Medical Billing Expertise/Proficient in ICD-10 Classification
  • Claims/Denial Analysis
  • Authorization Management in Compliance
  • Compliance with HIPAA Standards
  • Insurance Eligibility Confirmation/EOB Reconciliation Experience
  • Electronic Medical Records Management/Durable Medical Equipment Processing
  • Advanced Microsoft Office & Excel Skills
  • Process Optimization Implementation
  • Coaching and mentoring/Effective Conflict Management/Thorough Quality Assurance/Team Leadership
  • Client-Centric Approach & Informed Decision-Making
  • Effective Time Management & Collaborative Team Guidance
  • Streamlined Process Development
  • Software: SystemedX, Radlink, Clearwave, Niko, Novis, eClinicalWorks, Bonafide, CollectPlus, Collectly

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programs401k matchPaid sick leaveWork from home optionPaid time off

Languages

English

Timeline

Billing Specialist

SCMT
02.2022 - 03.2025

Financial Counselor, Training Assistant & Team Lead

The Orthopaedic Center (TOC)
12.2012 - 03.2022

Team Member

TMMAL (Coast Personnel)
04.2011 - 12.2012

Lead Medical Administrative Assistant

BioImaging
01.2010 - 04.2011

Medical Assistant/Unit Clerk

Bradford Health Services
09.2008 - 04.2010

Office Administrator

Alabama Psychiatric Services
04.2008 - 01.2010

Medical Billing And Coding -

Auburn University

High School Diploma -

Austin High School
Tiffany Harrison