Hi, I’m
TIFFANY HARTLEY
Entrepreneur, Professional/Educational/Life Coach, Administrative Assistant
Gray,Georgia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am hardworking and passionate with strong organizational skills ready to begin a full time position utilizing my skills and education.
I have a wide range of skills and knowledge. From Education to Healthcare to Management. I am very reliable and a quick learner; an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
23
years of professional experience
Work History
Owner/Operator
Cleaning Homes - Residential and New Construction
05.2016 - Current
Job overview
- Exceeded client satisfaction and upheld company reputation by consistently providing exceptional attention to detail while cleaning new construction sites and residential homes.
- Continuously sought opportunities for professional development and learning, staying current on best practices in new construction cleaning techniques and technologies.
- Demonstrated adaptability by mastering various cleaning techniques and using specialized products designed specifically for the material I was cleaning at the time for new construction and residential cleanings.
- Reduced rework requirements by accurately assessing areas needing additional attention before final inspections took place.
- Promoted a positive working environment by maintaining open lines of communication with team members and site managers on new construction jobs.
- Established a strong reputation for quality workmanship, contributing to increased referral opportunities within the construction industry and with residential cleanings.
- Expertly utilized various tools such as vacuums, pressure washers, and brooms to achieve superior cleanliness levels in new buildings.
- Maximized productivity with effective time management and prioritization skills during high-volume construction periods.
- Streamlined communication between clients and supervisors, addressing concerns promptly and professionally.
- Enhanced project efficiency and increased worker by completing thorough cleanings, and by providing well-organized, clutter-free spaces in a timely manner.
Subway
Manager
01.2007 - 05.2016
Job overview
- Cross-training existing employees to maximize team agility and performance. Motivating employees to be productive and engaged in work.
- Interviewed, hired and conducted regular performance evaluations and conveyed constructive feedback to improve skills. Maintained schedules and provided coaching for staff development.
- Developed and maintained relationships with customers, suppliers, and employees with clear communication. Defined clear targets and objectives and communicated to other team members. Enhanced customer satisfaction by addressing problems promptly, maintaining open lines of communication, implementing successful corrective actions, and giving top quality service and products.
- Controlled costs to keep business operating within budget and increase profits. Reduced waste and pursued revenue development strategies to stay aligned with sales and profit targets. Successfully managed budgets to maximize productivity and profitability. Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Bibb County B.O.E
Paraprofessional/Computer Lab Instructor
08.2001 - 08.2005
Job overview
- I educated students grades K-6th on various computer skills
- Each grade level learned basic functions on the computer, as well as Microsoft Office
- I also promoted reading and math development through different games on educational websites as well
- For the hour each day that I did not have a class I worked in the office filling in for the secretary
- I handled phone calls, faxing, making copies, filing paperwork and any other issues that would arise.
- Provided individualized support to students requiring extra assistance, boosting their confidence and skill levels in computer-related tasks.
- Enhanced computer literacy by instructing students on various software programs and applications.
- Utilized multimedia tools such as videos, presentations, and interactive simulations to enrich learning experiences within the computer lab setting.
- Coordinated with IT staff to troubleshoot technical issues promptly, minimizing disruptions within the computer lab environment.
- Organized workshops for parents and guardians to promote digital literacy at home, fostering a supportive learning environment for students both in school and beyond.
- Managed the computer lab effectively, ensuring proper maintenance of hardware and software resources for optimal performance.
- Led professional development sessions for fellow educators on incorporating technology into their classrooms, enhancing instructional practices across the school.
- Developed comprehensive lesson plans, incorporating diverse teaching methods to accommodate various learning styles.
- Promoted online safety among students by educating them about responsible internet usage habits and cybersecurity best practices.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Developed meaningful relationships with students, fostering a positive learning environment and promoting mutual respect.
- Facilitated computer lab of 30 children from Kindergarten to 6th grade computer use and designed appropriate and specialized lesson plans.
- Increased student engagement by incorporating multimedia presentations and hands-on activities into lesson plans.
Bibb County B.O.E.
Home School Facilitator/Independent Contractor
01.2001 - 08.2001
Job overview
- I worked with children in 1st and 3rd grade who needed extra help preparing for standardized testing in Reading and Math
- I supplied one -on-one attention to each child
- I developed professional relationships with parents, teachers and counselors
- I held workshops for fun educational games for the children and demonstrated to parents how to help their children to excel.
- Consulted with teachers to assess needs of children and propose optimal solutions.
- Collaborated effectively with cross-functional teams, resulting in success with aiding children.
- Assessed performance metrics after each completed assignment to identify areas for improvement moving forward.
- Researched and identified innovative solutions to acquire resources and meet childrens needs.
- Strengthened teacher and student relationships with consistent communication.
Education
API
Certificate of Medical Billing and Coding
University Overview
- Nationally Certified
- GPA: 4.0
Strayer University
Business Administration from Entrepreneurship
University Overview
- Honor Roll Recipient 2023
- 3.5 GPA
Skills
- Knowledge of Microsoft: Word, Excel, Outlook and Powerpoint
- Knowledge of filing Medical claims
- Knowledge of proper phone etiquette
- Knowledge of office equipment: fax machines, scanners, printers, and technology skills
- Highly reliable and responsible
- Exceptional interpersonal skills
- Upbeat, outgoing, and positive
- Management of 10 employees
- Scheduling appts and making work schedules
- Proficient in working independently or as part of a team
- Effective communication skills
- Organizational skills
- Time management
- Task Prioritization
-
Accomplishments
- Horizon Award 2007
- Honors in Medical Billing and Coding
- Honors in Business Administration 2023
Awards
Assistant Manager of the Year Award, 2009
Timeline
Cleaning Homes - Residential and New Construction
Owner/Operator
05.2016 - Current
Manager
Subway
01.2007 - 05.2016
Paraprofessional/Computer Lab Instructor
Bibb County B.O.E
08.2001 - 08.2005
Home School Facilitator/Independent Contractor
Bibb County B.O.E.
01.2001 - 08.2001
API
Certificate of Medical Billing and Coding
Strayer University
Business Administration from Entrepreneurship
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