Tiffany Hatch
Henderson,NV
Summary
Dynamic and dedicated professional with experience at Green Valley Galaxy Theatre, excelling in customer service and cleanliness maintenance. Recognized for enhancing guest satisfaction through effective problem-solving and strong relationship-building skills. Adaptable team player committed to upholding safety standards while ensuring an enjoyable movie-going experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Movie Theater Attendant
Green Valley GalaxyTheatre
Henderson, NV
02.2018 - 07.2020
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Contributed to an efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
- Developed strong relationships with regular customers through friendly interactions and personalized recommendations based on their preferences.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Performed routine inspections of theater to identify safety hazards.
Housekeeper
Fiesta Henderson Hotel & Casino
Henderson, NV
05.2005 - 03.2009
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
High School Diploma - N/A
Basic High School
Henderson, NV06.2000
Skills
- Cleanliness maintenance
- Cash handling expertise
- Adaptability and resilience
- Scheduling flexibility
- First aid training
- Food safety standards
- Excellent customer service
- Strong work ethic
- Food safety
- Cleaning and sanitizing
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Listening skills
- Reliability
- Organizational skills
- Active listening
- Adaptability and flexibility
- Cash handling
- Customer engagement
- Relationship building
- Team building
- Cash register operation
- Product knowledge
- Self motivation
- Public safety
- Goal setting
- Facility cleaning
- Professionalism
- Hospitality service expertise
- Team collaboration
- Excellent communication
- Clear communication
- Multitasking
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
- Time management
- Customer service
- Promotional awareness
Certification
CPR
Boy scout leader
Accomplishments
I got employee a month at petsmart Hotel in 2006. For an outstanding working.
I got employee of the month at Is green valley galaxy theaters in 2018.
Hobbies
Crafting, Hiking, fishing, role-playing, dnd, camping, animals, taking pictures, outdoors
Languages
English
Native or Bilingual
Volunteer
- Cub scout's for 5 years 2018 to 2023
- Boy scout's for 3 years fall of 2023 to 2005
- Girl scout's for 1 year
- Amtgard is a non organization group for 13 year's. I helped organize some of our big events.
- Cook food at different event's.
- wasteland festival for wellness team for First aid tent for one event in Sep 2024.
- Neotropolis festival for wellness team for aid tent for one event in April 2025.
- Pride camp in 2022 and 2023
Timeline
Movie Theater Attendant
Green Valley GalaxyTheatre
02.2018 - 07.2020
Housekeeper
Fiesta Henderson Hotel & Casino
05.2005 - 03.2009
High School Diploma - N/A
Basic High School