Tiffany Hayes

• Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
• Provided chair-side assistance during dental procedures.
• Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
• Instructed patients about postoperative instructions prescribed by their dentist.
• Sterilized instruments according to established guidelines and protocols.
• Took digital X-rays of teeth using radiographic equipment.

● Greet guests and take drink orders.
● Prepare and serve alcoholic and non-alcoholic beverages.
● Upsell drinks and food items.
● Handle cash and credit card payments.
● Maintain cleanliness of the bar area.
● Follow all liquor laws and regulations.
● Work as part of a team to ensure a positive guest experience.

● Manage the day-to-day operations of the bar, including scheduling staff, ordering
inventory, and resolving customer complaints.
● Create and maintain a positive and welcoming atmosphere for customers.
● Train and develop bar staff to ensure they provide excellent customer service.
● Oversee the bar's financial performance, including tracking sales and expenses.
● Maintain inventory of liquor, beer, and wine.
● Create and execute marketing plans for the bar.

● Perform contractual analysis on paid claims to ensure accurate reimbursement and
to ensure payment integrity
● Monitor claims processing and payment and identify issues with payers that
impact overall processing
● Participate in month-end review and submission of information in a timely manner ∙
Train, develop and support staff as necessary to ensure both efficiency and
effectiveness in achieving goals & objectives
● Solve problems by identifying errors and overpayments
● Serve patients by responding to questions or inquiries and de-escalating when
necessary ∙ Compile and audit various daily reports pertaining to the payment process
● Research and resolve remittance questions and situations
● Manages and oversees the cash, check, and credit posting process taking the
appropriate action to ensure that payments received are posted accurately within the
time parameters to the correct account and balance appropriately.