Dynamic Human Resources Leader with a proven history of enhancing employee experiences and driving organizational growth. Committed to fostering a collaborative and engaging workplace culture through innovative team-building initiatives. Recognized as a trusted advisor on a wide range of HR topics, including employee relations, performance management, and compensation.
Overview
11
11
years of professional experience
Work History
Human Resources Business Partner – Inbound Sales & Marketing
Charter Communications, Inc.
Morrisville, NC
05.2021 - Current
Collaborate with HR Business Partners to ensure consistency and alignment of HR initiatives across the organization
Ensure compliance with local, state, and federal employment laws (FLSA, FMLA, ADAAA) to minimize risk
Provide guidance on performance management and employee development
Oversee all aspects of employee relations, ensuring fair and consistent policy administration
Advise leaders on HR-related matters, including performance management, talent development, and employee relations
Partner with client groups to understand business challenges and provide effective HR support
Handle escalated HR issues related to compensation, benefits, and other services
Provide coaching to enhance team and individual performance
Oversee recruiting and staffing processes, ensuring compliance with EEO, FCC, and Affirmative Action
Conduct employee investigations and manage escalated issues, including ethics reports
Set objectives for the HR team and track progress
Hire, train, and manage the performance and development of direct reports
Ensure accurate maintenance of employee files and HRIS database
Review and oversee unemployment and workers’ compensation claims
Possess comprehensive knowledge of employee benefit programs and oversee annual enrollment
Participate in budget planning and manage departmental expenses.
Human Resources Operations Manager
Oerlikon Metco
Westbury, NY
02.2019 - 04.2021
Led recruitment, benefits administration, compensation planning, employee relations, and performance development initiatives
Developed innovative solutions to enhance diversity, inclusion, and cultural competencies for global expansion
Facilitated diversity and inclusion trainings and conducted quarterly sensitivity trainings
Enforced policies to reinforce diversity and address harassment issues
Coordinated open enrollment for four national locations and created presentations on benefit programs and costs
Served as the subject matter expert on local, state, and federal laws and policies
Managed terminations, layoff processing, and severance packages during reductions in force
Maintained a high-quality internship program
Created requisitions, monitored benchmarking, and determined salary guides
Organized trainings to improve employee communication abilities and morale.
Sr. Human Resources Generalist
SSP America
Queens, NY
01.2017 - 02.2019
Conducted recruitment effort for all exempt & non-exempt employees, students, and temporary employees
Created presentation and conducted weekly new hire orientation for 25-50 employees: housed HR records on-site
Resolved all complex employee relations issues; followed procedures during investigations and grievances
Managed the processing of FMLA, New York State leave request, workers compensation, and unemployment
Assisted in weekly payroll for 600+ employees; managed attendance, punctuality, ADP, Paychex, and UltiPro
Oversaw department manager performance reviews and professional development
Developed training programs including diversity & inclusion and sensitivity training
Collected and analyzed human resources data and made personnel recommendations.
HR Coordinator
New York Mets
Queens, NY
12.2013 - 12.2016
Led recruitment efforts including career fairs and building relationships with community-based organizations
Developed job descriptions in conjunction with the hiring managers to identify expectations for each role
Generated internal & external offer letters, completed staffing updates, and sent rejection notices
Managed compliance of corporate and client initiatives including Risk Management Programs, Alcohol Compliance Programs, Guest Services, and Employee Incentive & Recognition Programs
Conducted disciplinary sessions, employee town hall meetings, and investigations
Coordinated and facilitated training programs including employee orientations and diversity & inclusion.
Education
SUNY College at Old Westbury
Westbury, New York
Skills
Diversity, Equity, & Inclusion
Human Resources
Labor Laws & Regulations
Talent Acquisition
People Operations
Team-Building
Performance Management
Employee Relations
Talent Development
Compliance
Diversity & Inclusion
Recruitment & Staffing
HRIS Management
Employee Benefits
Leadership
Budget Management
Employee Retention
Strategic Planning
Improving employee engagement
Corrective Action Planning
Employee Development
Awards
Recipient of the Spectrum Elite HR Leader award 2021, 2022 and 2023