Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Leadership Experience
Communication Skills
Timeline
Generic

Tiffany Hazlett

Memphis,TN

Summary

As a clerical/processing specialist, I would like to secure a position that can teach me new skills and expand my knowledge. With more than 20 years of clerical experience, I am more than ready to apply my attention to detail, time management, and productivity to the success of your company. Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Overview

24
24
years of professional experience

Work History

Home Health Aide

RYSCA
Memphis, TN
04.2024 - 01.2025
  • Transported clients to doctor appointments and social events.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Monitored vital signs such as temperature, pulse rate, blood pressure.
  • Recognized emergency situations and implemented appropriate procedures.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Transported individuals to medical appointments and assisted with errands.

Manager of Operations

B&Y Restaurant
Memphis, TN
11.2019 - 08.2024
  • Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
  • Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Monitored operational budgets, reducing costs through strategic planning and optimization.
  • Addressed customer concerns with suitable solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Jail Processing Specialist

Shelby County Sheriff's Department
Memphis, USA
05.2017 - 11.2019
  • Overseeing daily operations, managing staff, ensuring clerical regulations, and providing exceptional customer service in an administrative setting.
  • Responsible for keeping accurate log accounts.
  • Assisted customers with inquiries regarding their accounts, transactions, and payment statuses.
  • Maintained databases by creating new records or updating existing ones.
  • Communicated by telephone and email for routine exchange of information.
  • Created spreadsheets or other documents using data from internal or external sources.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

Fingerprinting Processing Clerk

Shelby County Sheriff's Department
, USA
05.2008 - 04.2017
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Prepared daily reports for management review detailing progress made on processing tasks.
  • Processed incoming and outgoing documents, ensuring accuracy of data entry.
  • Maintained confidentiality of sensitive customer data at all times while handling documents.
  • Followed up with customers via telephone or email to obtain additional information when required.
  • Verified individual identity through fingers, palms, and footprints.
  • Logged accurate human prints for FBI/TBI verification.

Clerical Specialist A

Shelby County Sheriff's Department
, USA
04.2001 - 04.2008
  • Processed and prepared business or government forms.
  • Scanned documents into electronic format for archival purposes.
  • Conducted research and compiled data for reports and projects.
  • Monitored office supplies inventory and placed orders when necessary.
  • Organized and scheduled meetings and appointments for management.
  • Maintained database systems by entering new and updated information.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Trained staff members to perform work activities and use computer applications.
  • Provided customer service, addressing inquiries and resolving issues promptly.

Education

Certificate of Technical Studies - Information Technology

Tennessee Tech Connect\Counsera
Nashville, TN
11-2021

Some College (No Degree) - English Education

University of Memphis
Memphis, TN

High school or equivalent -

East High School
Memphis, TN

Skills

  • Training
  • Project Management
  • Computer Technician
  • Attention to detail
  • Problem solving
  • Home health aide (HHA)
  • Medication administration
  • Client transportation
  • Customer service
  • Team collaboration
  • Effective communication

Roles And Responsibilities

  • Overseeing daily operations, managing staff, ensuring clerical regulations, and providing exceptional customer service in an administrative setting.
  • Keeping accurate log accounts in and out of computer systems, verifying court logs and release papers, as well as training new hires and other law enforcement agencies.

References

Available upon request.

Leadership Experience

Successfully led a team to exceed accuracy goals during staff shortage while staying professional, and courteous to customers.

Communication Skills

  • Created new training manuals and techniques to simplify work procedures so that new hires could work alone and proficiently within 2 months.
  • Worked and became certified to train others to do clerical and processing procedures accurately.

Timeline

Home Health Aide

RYSCA
04.2024 - 01.2025

Manager of Operations

B&Y Restaurant
11.2019 - 08.2024

Jail Processing Specialist

Shelby County Sheriff's Department
05.2017 - 11.2019

Fingerprinting Processing Clerk

Shelby County Sheriff's Department
05.2008 - 04.2017

Clerical Specialist A

Shelby County Sheriff's Department
04.2001 - 04.2008

Certificate of Technical Studies - Information Technology

Tennessee Tech Connect\Counsera

Some College (No Degree) - English Education

University of Memphis

High school or equivalent -

East High School

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