Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Heath

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

6
6
years of professional experience

Work History

Store Manager

Walgreens
11.2019 - 01.2022
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Assisted with hiring, training and mentoring new staff members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

SUBECT MATTER EXPERT

DIRECTV/ATT
02.2016 - 09.2019
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Improved workflow efficiency by developing standardized procedures for task management and resource allocation.
  • Improved user productivity and efficiency through system training and support.
  • Enhanced equipment operation through monitoring, diagnostics and proper maintenance.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Devised and implemented processes and procedures to streamline operations.
  • Led instructional design efforts for high-impact training programs, resulting in enhanced workforce competencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted comprehensive assessments of organizational needs, identifying areas for improvement and implementing targeted solutions.
  • Monitored and tracked user progress to identify improvement opportunities.

Education

No Degree -

Rio Hando College
Whittier, CA
02.2026

Skills

  • Operational Efficiency
  • Sales Tracking
  • Financial Oversight
  • Retail Inventory Management
  • Effective leader
  • Employee Scheduling
  • Mathematical Aptitude
  • Client Account Management
  • Relationship Building
  • Employee Training
  • Strategic Planning
  • Teamwork and Collaboration

Timeline

Store Manager

Walgreens
11.2019 - 01.2022

SUBECT MATTER EXPERT

DIRECTV/ATT
02.2016 - 09.2019

No Degree -

Rio Hando College

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Tiffany Heath