Tiffany Held
Lilburn,GA
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Bookkeeper
Smoke Rise Prep
Stone Mountain, GA
08.2018 - 08.2020
- Maintained and processed invoices, deposits and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Supported operations by communicating with customers, filing documents and managing data.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Diminished financial discrepancies and managed monetary transactions.
Administrative Assistant
FeastSafe
Atlanta, GA
01.2016 - 03.2020
- Executed record filing system to improve document organization and management.
- Generated reports.
- Developed and updated spreadsheets and databases to track, analyze and report on site visits and audits.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Created detailed expense reports.
Assistant
Smoke Rise Prep
Stone Mountain, GA
08.2015 - 08.2018
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Met with parents of prospective students to discuss student needs and school offerings.
- Served as liaison between parents and students.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Organized and managed school records, student documentation and administrative communications.
- Maintained daily attendance record of students in school.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Supported staff on special assignments.
Medical Biller and Coder
Cotton Ancillary
Atlanta, GA
08.2003 - 01.2005
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Accurately selected proper descriptive code when more than one anatomical location was indicated.
Data Analyst
WorldTravel Meetings And Incentives
Atlanta , GA
01.2001 - 03.2003
- Report on monthly basis all final and estimated spend to clients.
- Analyze and summarize all client meeting data.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Manage process of all consolidated data.
- Report any inconsistencies
- Recommend any enhancements and process for improvement.
Program Coordinator
WorldTravel Meeting And Incentives
Atlanta , GA
03.1997 - 01.2001
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- Designed all invitation letters, agendas, final confirmation letters and documents and ensured clients approval.
- Maintained and ensured accuracy of all meeting calendars.
- Completed final bills for all meetings. Ensured accurance, researched discrepancies and made sure payments were made in a timely matter.
Skills
- Proficient in Microsoft Word and Excel
- Excellent customer service skills both verbal and written
- Ability to handle multiple projects simultaneously
- Ability to work well under pressure, adapt to ever-changing scenarios
- Ability to work independently
- Strong prioritization and organization skills
- Multitasking and Time Management
- Database and Client Management Systems
- Research and Analytical Skills
- Managing Program Activities
- Clerical Support
- Administrative Duties
Timeline
Bookkeeper
Smoke Rise Prep
08.2018 - 08.2020
Administrative Assistant
FeastSafe
01.2016 - 03.2020
Assistant
Smoke Rise Prep
08.2015 - 08.2018
Medical Biller and Coder
Cotton Ancillary
08.2003 - 01.2005
Data Analyst
WorldTravel Meetings And Incentives
01.2001 - 03.2003
Program Coordinator
WorldTravel Meeting And Incentives
03.1997 - 01.2001
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