Tiffany Henderson
Benwood
Summary
Experienced and knowledgeable professional seeking an opportunity to effectively utilize skills. Confident in ability to excel in role and eager to contribute commitment and creativity to esteemed company.
Overview
12
12
years of professional experience
Work History
Document Production Associate
Williams Lea
02.2022 - 02.2024
- Delivered efficient remote support with occasional scheduled office presence to meet client needs.
- Efficiently processed diverse requests received from clients on the company’s platform.
- Executed basic formatting, document creation, and proofreading tasks effectively.
- Carefully proofread an extensive range of private legal documentation for a distinguished worldwide law firm employing upwards of 800 lawyers.
- Converted verbal content from legal and marketing recordings into written documents.
- Facilitated smooth communication among on-site and remote teams to fulfill requests.
- Refined time management and communication techniques to adhere to deadlines across global time zones.
Bartender/Server
The Prima Marina
07.2020 - 11.2021
- Prepared and served drinks
- Oversaw table organization.
- Managed supply replenishment process for optimal efficiency.
Bartender
Elites Rod & Gun Club
09.2019 - 06.2020
- Tended to customers by providing drinks.
- Maintained balance in both cash and poker transactions.
- Maintained cleanliness standards and finalized end-of-day operations.
Office Assistant
Jeff’s Welding and Machine
01.2019 - 08.2019
- Maintained and updated multiple Excel spreadsheets.
- Executed necessary phone communications to support operations.
- Coordinated product orders and pricing with vendors.
- Coordinated weekly meeting confirmations and cancellations.
Receptionist
JCPenney Salon
10.2017 - 05.2018
- Supported client preparation by coordinating necessary arrangements for stylist sessions.
- Finalized sales of recommended products to clients at checkout.
- Stocked inventory and ensured cleanliness of retail space consistently.
- Ensured accurate cash drawer balance following each work period.
Receptionist
Bayer Heritage FCU
06.2017 - 08.2017
- Welcomed members at the entrance and directed them to appropriate departments for their specific needs.
- Assisted members with various services, including cash withdrawals and deposits.
- Organized documentation systematically for all departments.
- Ensured compliance with confidentiality rules and laws regarding member records.
- Enhanced collaboration between members and departments, boosting productivity.
Member Service Representative
Bayer Heritage FCU
02.2015 - 06.2017
- Opened new member accounts such as: savings, checking, certificates, and IRA's
- Finding the right service/account for each different member and their financial wants and needs
- Scheduling for employees in the member services department
- Helping members with any issues or questions they may have about their account(s), most importantly, keeping all member records and information confidential
Teller
Bayer Heritage FCU
07.2014 - 02.2015
- Processed cash withdrawals/deposits, trained employees on cash drawer operations
- Maintained confidentiality of member records and information
- Delivered prompt, accurate, and excellent customer service
Teller
Main Street Bank
07.2012 - 08.2014
- Opened new accounts such as: checking and savings
- Processed cash withdrawals
- Strictly followed confidentiality of bank records and customer information laws
- Supplied tellers with coin and currency as needed
Education
High School Diploma - General
John Marshall High School
Glen Dale, WV05.2008
Skills
- Microsoft Office
- Microsoft Excel
- Organizational Skills
- Microsoft Word
- Outlook
- Phone Etiquette
- Customer Service
- Word Processing
- Transcription
- Proofreading
- Communication skills
- Clerical experience
Additional Information - References
available upon request
Timeline
Document Production Associate
Williams Lea
02.2022 - 02.2024
Bartender/Server
The Prima Marina
07.2020 - 11.2021
Bartender
Elites Rod & Gun Club
09.2019 - 06.2020
Office Assistant
Jeff’s Welding and Machine
01.2019 - 08.2019
Receptionist
JCPenney Salon
10.2017 - 05.2018
Receptionist
Bayer Heritage FCU
06.2017 - 08.2017
Member Service Representative
Bayer Heritage FCU
02.2015 - 06.2017
Teller
Bayer Heritage FCU
07.2014 - 02.2015
Teller
Main Street Bank
07.2012 - 08.2014
High School Diploma - General
John Marshall High School
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