Summary
Overview
Work History
Education
Skills
Executiveexperiences
Timeline
Generic

Tiffany Hercules

Hempstead,New York

Summary

Strategically adept professional with a robust background in digital media, event orchestration, mentoring, and communications. Demonstrated prowess in maximizing digital platforms to exponentially boost brand exposure and captivate diverse audiences. Mastery of Microsoft Office Suite for seamless workflow optimization. Expert orchestrator of major events, ensuring flawless execution and unforgettable attendee experiences. Committed to catalyzing children's educational advancement through dynamic mentoring endeavors. A prolific writer commanding a commanding online presence, renowned for crafting riveting content across diverse domains and platforms. A consummate public speaker renowned for delivering electrifying presentations that captivate and motivate diverse audiences.

Overview

11
11
years of professional experience

Work History

Content Writer

Geneusrus Music
10.2023 - Current
  • Assess and critique new artist music for an online blog, crafting insightful content for track reviews.
  • Completed thorough research into assigned topics.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.

Social Media Manager and Online Writer

Black Women in Media /CCMG Agency
03.2022 - Current
  • Curate and disseminate compelling online content on behalf of the organization, Develop written recaps of past event productions for online distribution, Contribute to the coordination and execution of live production events, including awards shows and special events, Craft press releases for agency clients and devise online marketing campaigns with clear objectives and measurable results.

Communications Media Member

Perfecting Faith Church
03.2019 - Current
  • Created compelling content for Perfecting Faith Church's social media platforms during live worship services, Monitor and engage with social media followers in real-time during live content broadcasts, Produce press releases and post-event articles for special church events.

Social Media Content Manager

Women of Integrity Inc
03.2017 - Current
  • Generated and curated digital content for Women of Integrity Inc's social media platforms, fostering engagement and awareness, Regularly posted updates on upcoming events or special projects, maintaining an active presence online, Interacted with followers to address inquiries or feedback on behalf of the organization, Assisted in the planning and execution of special events alongside team members.

Clerical Service Associate

NYU Langone Long Island-Emergency Department
04.2016 - Current
  • Execute a myriad of Clerical and Administrative duties in support of the ED Staff, including: Fielding and initiating calls within the department, Paging external providers for in-house consults, Managing all ER patient Charts for admissions and discharges, Undertaking specialized assignments throughout the Emergency Department, particularly during periods of high patient volume, such as Critical Care and Level 1 trauma admissions.
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.

Digital Communication Specialist

O Children's Club
05.2022 - 05.2023
  • Produced engaging social media posts and video content for educational purposes on various online platforms catering to virtual after-school programs, Hosted daily virtual after-school programs for school children aged 8-18 via Zoom on weekdays.
  • Facilitated group discussions among participants on relevant social issues promoting critical thinking and active engagement in the learning process.
  • Organized program-related materials and resources, maintaining an orderly environment conducive to effective program delivery.

Lead Entertainment Staff Writer

Everything Girls Love LLC
03.2015 - 12.2018
  • Conceptualized and crafted compelling online content for Everything Girls Love Website, Conducted and produced exclusive celebrity interviews, enhancing the platform's appeal and relevance, Pitched stories to editors, generating headlining and breaking news stories, Provided weekly news and entertainment updates for online readers, Attended major press events to cover feature stories, contributing to the platform's editorial voice.

Communications Chairwoman Member (Volunteer Member)

Urban League of Young Professionals of Long Island
06.2013 - 12.2016
  • Generated and published content for the ULLYP website, weekly newsletters, blogs, and press releases, Managed social media platforms to promote current and upcoming events, meetings, and general communication, Collaborated with the ULLIYP Executive Team to integrate marketing strategies across various channels, Planned and participated in local community outreach events and workshops, advancing the organization's mission.

Patient Service Coordinator

St. Mary's Health Care Services for Children Extraordinary Home Care
11.2013 - 12.2015
  • Acted as a liaison between the Managed Medicaid Care Department and other Home Care Departments, facilitating daily communication with clinicians and paraprofessionals, Managed logistical aspects of patient records and departmental operations, Inputted patient data into the AllScripts System, ensuring accuracy and efficiency.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.

Staff Writer & Blogger (Volunteer Member)

Ichunes Entertainment Magazine
04.2013 - 02.2014
  • Author breaking and headline news stories spanning international, local, and entertainment spheres, Coordinate interviews with local talent, business figures, and celebrities, Represent the magazine at public or private press events, bolstering its presence and reputation.

Education

Master of Arts in Speech Communications and Rhetorical Studies -

Hofstra University
Hempstead, NY
05.2013

Bachelor of Arts in Communications, Concentration in Media Studies -

Adelphi University
Garden City, NY
05.2008

Skills

  • Social Media Platform Management
  • Content Creator
  • Microsoft Office Suite
  • Major Events
  • Mentoring
  • Children's Education
  • Online Writer
  • Public Speaking
  • Editing skills
  • Creative Writing
  • Strong Research Abilities

Executiveexperiences

  • NYU Langone Long Island-Emergency Department, Mineola, NY, Clerical Service Associate, 04/2016, Present, Execute a myriad of Clerical and Administrative duties in support of the ED Staff, including:, Fielding and initiating calls within the department, Paging external providers for in-house consults, Managing all ER patient Charts for admissions and discharges, Undertaking specialized assignments throughout the Emergency Department, particularly during periods of high patient volume, such as Critical Care and Level 1 trauma admissions.
  • Geneusrus Music, Content Writer, 10/2023, Present, Assess and critique new artist music for an online blog, crafting insightful content for track reviews.
  • Black Women in Media /CCMG Agency, Social Media Manager and Online Writer, 03/2022, Present, Curate and disseminate compelling online content on behalf of the organization., Develop written recaps of past event productions for online distribution., Contribute to the coordination and execution of live production events, including awards shows and special events., Craft press releases for agency clients and devise online marketing campaigns with clear objectives and measurable results.
  • Perfecting Faith Church, Communications Media Member, 03/2019, Present, Created compelling content for Perfecting Faith Church's social media platforms during live worship services., Monitor and engage with social media followers in real-time during live content broadcasts., Produce press releases and post-event articles for special church events.
  • Women of Integrity Inc, Social Media Content Manager, 03/2017, Present, Generated and curated digital content for Women of Integrity Inc's social media platforms, fostering engagement and awareness., Regularly posted updates on upcoming events or special projects, maintaining an active presence online., Interacted with followers to address inquiries or feedback on behalf of the organization., Assisted in the planning and execution of special events alongside team members.
  • O Children's Club, Digital Communication Specialist, 05/2022, 05/2023, Produced engaging social media posts and video content for educational purposes on various online platforms catering to virtual after-school programs., Hosted daily virtual after-school programs for school children aged 8-18 via Zoom on weekdays.
  • St. Mary's Health Care Services for Children Extraordinary Home Care, Patient Service Coordinator, 11/2013, 12/2015, Acted as a liaison between the Managed Medicaid Care Department and other Home Care Departments, facilitating daily communication with clinicians and paraprofessionals., Managed logistical aspects of patient records and departmental operations., Inputed patient data into the AllScripts System, ensuring accuracy and efficiency.
  • Everything Girls Love LLC, Lead Entertainment Staff Writer, 03/2015, 12/2018, Conceptualized and crafted compelling online content for Everything Girls Love Website., Conducted and produced exclusive celebrity interviews, enhancing the platform's appeal and relevance., Pitched stories to editors, generating headlining and breaking news stories., Provided weekly news and entertainment updates for online readers., Attended major press events to cover feature stories, contributing to the platform's editorial voice.
  • Urban League of Young Professionals of Long Island, Communications Chairwoman Member (Volunteer Member), 06/2013, 12/2016, Generated and published content for the ULLYP website, weekly newsletters, blogs, and press releases., Managed social media platforms to promote current and upcoming events, meetings, and general communication., Collaborated with the ULLIYP Executive Team to integrate marketing strategies across various channels., Planned and participated in local community outreach events and workshops, advancing the organization's mission.
  • Ichunes Entertainment Magazine, Staff Writer & Blogger (Volunteer Member), 04/2013, 02/2014, Author breaking and headline news stories spanning international, local, and entertainment spheres., Coordinate interviews with local talent, business figures, and celebrities., Represent the magazine at public or private press events, bolstering its presence and reputation.

Timeline

Content Writer

Geneusrus Music
10.2023 - Current

Digital Communication Specialist

O Children's Club
05.2022 - 05.2023

Social Media Manager and Online Writer

Black Women in Media /CCMG Agency
03.2022 - Current

Communications Media Member

Perfecting Faith Church
03.2019 - Current

Social Media Content Manager

Women of Integrity Inc
03.2017 - Current

Clerical Service Associate

NYU Langone Long Island-Emergency Department
04.2016 - Current

Lead Entertainment Staff Writer

Everything Girls Love LLC
03.2015 - 12.2018

Patient Service Coordinator

St. Mary's Health Care Services for Children Extraordinary Home Care
11.2013 - 12.2015

Communications Chairwoman Member (Volunteer Member)

Urban League of Young Professionals of Long Island
06.2013 - 12.2016

Staff Writer & Blogger (Volunteer Member)

Ichunes Entertainment Magazine
04.2013 - 02.2014

Master of Arts in Speech Communications and Rhetorical Studies -

Hofstra University

Bachelor of Arts in Communications, Concentration in Media Studies -

Adelphi University
Tiffany Hercules