Tiffany Hicks
Blackfoot,USA
Summary
Passionate and dynamic professional with a background in creative employee recruitment, supervision, and retention. Transitioning career paths during graduate studies ignited a strong interest in Human Resources (HR) and organizational development. Highly organized with a talent for innovative problem-solving, poised to excel in an HR role. Experienced in employee engagement and workforce development, with a proven track record of improving operations and resolving issues. Skilled at building relationships with stakeholders, customers, and team members to achieve organizational goals. Ready to take on new challenges in HR policy development, recruitment, orientation, ethical investigations, engagement, and retention. Collaborative approach with management teams to foster employee-centric cultures that boost morale and increase productivity.
Overview
12
12
years of professional experience
Work History
Probation Director
Teton County Idaho
01.2024 - 05.2024
- Led Probation Department, managed juvenile and misdemeanor probation, pre-trial services, and supervised court ordered probation offenders
- Supervised, hired trained all probation staff
- Employee performance reviews
- Planned and supported employee engagement
- Staff development and capacity building
- Streamlining critical processes
- Preliminary and ongoing case management functions and prepares and processes support documentation for professional recommendations to the Court. Work is performed under the direct supervision of County Commissioners
- Developed, managed and monitored budget and fiscal activity to ensure compliance with established cost and spending limitations, while seeking opportunities to cut costs
- Coordinated and maintained interdisciplinary relationships with community resources and stakeholders
- Managed and oversaw contractual services for client services and accountability
- Monitoring client activity for accountability and client rehabilitation
Drug Intelligence Officer (contract Position)
Oregon Idaho High Intensity Drug Trafficking
07.2020 - 12.2022
- Company Overview: A partnership between the Office of National Drug Control Policy HIDTA program and the Center for Disease Control and Prevention designed to reduce overdose.
- As DIO I worked under the umbrella of the Overdose Response Strategy (ORS), a partnership between the Office of National Drug Control Policy HIDTA program and the Center for Disease Control and Prevention designed to reduce overdose
- The strength of ORS activities embody: Collaboration across public health and public safety sectors; Sharing data, insights, and trends related to drug overdose at the local level; and Providing technical assistance to community partners to develop local solutions to reduce overdoses and save lives
- Multi-disciplinary strategic planning and implementation
- My responsibilities additionally included: Providing technical support to public safety and public health partners engaged with preventing and decreasing drug related public health threats
- A partnership between the Office of National Drug Control Policy HIDTA program and the Center for Disease Control and Prevention designed to reduce overdose.
Project/Program/Grant Manager
Clackamas County Children, Youth and Families
01.2012 - 06.2020
- Applied employee engagement and workforce development philosophies to recruit, develop and mobilize successful multi-disciplinary coalitions
- Budget development and oversight
- Contract development and oversight
- Complex system development to meet unique community needs
- Established team priorities, maintained schedules and monitored performance
- Multi-disciplinary communications verbally and in writing
- Leveraged data and analytics to make informed decisions and drive program improvements
- Implemented organizational development skills to manage and progress multi-disciplinary teams
- Multi-disciplinary strategic planning, implementation and evaluation
- Detailed project/program action planning
- Convening community stakeholders to advise on federal and state initiatives
- Grant writing
- Extensive experience with Substance Abuse and Mental Health Administration (SAMSHA), Strategic Prevention Framework State; Department of Justice (DOJ), Rural Violence Against Women; Oregon Health Authority (OHA) Alcohol Drug Education Program; and Department of Justice Initiatives
Education
Executive Master of Public Administration - Human Resources Management for Public Sector, Leadership for the Public Sector, Leading Public Organizations, Administrative Theory, National Policy Process, Public Policy Origin & Process, Administrative Law, Organizational Development, Public Leadership and Cultural Competency, Advanced Budgeting Concepts and Administrative Ethics
Portland State University
Portland, Oregon04.2015
Bachelor of Criminology and Criminal Justice - Juvenile Offenders, Human Sexuality, Criminal Law and Legal Reasoning, Community Health, Crime and Justice Theory, Crime Analysis, Punishment and Corrections, American Courts, Crime Control Strategies, Drug Education, Women, Crime & Justice, Ethics, Leadership, and Criminal justice Research
Portland State University
Portland, Oregon06.2011
Skills
- Principles of Human Resources
- Human Resources Policy
- Recruiting and retention
- Performance Reviews
- Employee engagement
- Succession Planning
- Proficient at building positive work place culture
- Workforce Development
- Records Management
- Streamlining internal processes
- Budget development and oversight
- Advanced ability to interpret state and federal statute
- Internal affairs investigations
- Technical report writing
- Community engagement and mobilization
- Compensation Analysis
- Strategic assessment and planning
- Project implementation and evaluation
- Facilitation of collaborative decision making
- Cross discipline communication
- Experienced public speaker
- Contract Management
- Proposal Development
- Risk and needs assessments
- Collaborative approach
- Principles of Human Resources
- Human Resources Policy
- Recruiting and retention
- Performance Reviews
- Employee engagement
- Succession Planning
- Proficient at building positive work place culture
- Workforce Development
- Budget development and oversight
- Records Management
- Streamlining internal processes
- Advanced ability to interpret state and federal statute
- Internal affairs investigations
- Technical report writing
- Community engagement and mobilization
- Compensation Analysis
- Strategic assessment and planning
- Project implementation and evaluation
- Facilitation of collaborative decision making
- Cross discipline communication
- Experienced public speaker
- Contract Management
- Proposal Development
- Committed to ethical public service
Accomplishments
- Completed an employee engagement research project as a Capstone required for successful completion of my Master of Public Administration, later used to inform organizational development and personnel policy for Clackamas County, Oregon.
- Convened stakeholders to develop policy change to reduce intoxicated river use that earned a National Association of Counties recognition award (2015).
Colleague Testimonials
- "Tiffany is one of the most dedicated, hard-working individuals I know. She has the ability to multi-task and does an exceptional job on meeting the goals of the various projects or assignments. Her can-do attitude really helps her reach and often exceed the goals that have been set." Maija Yasui, Retired Community Change Advocate
- "Tiffany has demonstrated excellent communication skills, a swift grasp of important facts about each topic she addresses, and an ability to draw others to listen to her opinions and expertise." Marc Gonzales, Retired Finance Director Clackamas County
- "Tiffany has the personal and professional capability to build public understanding to advance critical missions. Tiffany can bridge the gap between communities of color, Native communities, and what many call mainstream communities. Tiffany is creative and will be able to lead effectively with her numerous talents." Elizabeth Asahi Sato, Founder Rise to Excellence
Timeline
Probation Director
Teton County Idaho
01.2024 - 05.2024
Drug Intelligence Officer (contract Position)
Oregon Idaho High Intensity Drug Trafficking
07.2020 - 12.2022
Project/Program/Grant Manager
Clackamas County Children, Youth and Families
01.2012 - 06.2020
Bachelor of Criminology and Criminal Justice - Juvenile Offenders, Human Sexuality, Criminal Law and Legal Reasoning, Community Health, Crime and Justice Theory, Crime Analysis, Punishment and Corrections, American Courts, Crime Control Strategies, Drug Education, Women, Crime & Justice, Ethics, Leadership, and Criminal justice Research
Portland State University
Executive Master of Public Administration - Human Resources Management for Public Sector, Leadership for the Public Sector, Leading Public Organizations, Administrative Theory, National Policy Process, Public Policy Origin & Process, Administrative Law, Organizational Development, Public Leadership and Cultural Competency, Advanced Budgeting Concepts and Administrative Ethics
Portland State University
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