Tiffany Hinton
Bowling Green ,KY
Overview
11
11
years of professional experience
Work History
Community Market Liaison
SKY Rehab Hospital
Bowling Green , KY
04.2021 - Current
- Responsible for educating, problem-solving, and building relationships with referral sources
- Obtaining inpatient and outpatient referrals, completing and participating in planning, organizing and executing the business development department plan for assigned areas.
- Knowledgeable of and incorporate marketing opportunities in planning.
- Frequent day travel
- Responsible for establishing and maintaining effective working relationships with assigned accounts
- 1:1 sale calls, hosting booths for community activities, and presentations to groups in order to enhance the reputation of the facility and increase awareness of services offered.
- 3-4 posting on social media weekly
- Coordinate support groups on a weekly basis to the community, Facebook Live, in-person meetings.
Admissions and Marketing Director
Signature Of Bowling Green
Bowling Green, KY
11.2017 - 04.2021
Memory Care Coordinator and Social Services
Village Manor At Bridgepointe
Bowling Green , KY
01.2017 - 11.2017
- Coordinate/educate/train new hires and quarterly trainings of the Best Friends Approach to dementia care.
- Coordinate memory care groups to the community monthly.
- Coordinate and lead family night sessions to improve quality of life within the community.
- Participates in departmental budget planning and supplies monthly reports to Administrator.
- Educate staff regarding residents' rights and how to recognize and prevent abuse, neglect, and mistreatment.
- Acts as a liaison/advocate between resident, families, outside agencies, and the Administrator to ensure resident rights are maintained.
- Provide quality care and daily activities to more than 54 residents within the communities.
Interim Assistant Administrator
Auburn Health Care
Auburn , KY
06.2014 - 12.2016
- Manage day to day operation of a 66 bed skilled nursing facility in rural area.
- Excellent leadership skills
- Experience in annual and complaint surveys
- Handled all aspects of social services for residents and family members, admissions/discharges, and marketing.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Monitor agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Social Services/Admissions/Marketing
Auburn Health Care
Auburn , KY
02.2011 - 06.2014
- Plans and directs a comprehensive social service program which provides services for residents and families.
- Responsible for coordinating admissions and discharges to ensure facility census is kept at maximum capacity.
- Provides interventions to help residents cope with the social and psychosocial aspects of their illnesses, impairments, or disabilities as well as their feelings about separation from family/community, physical and emotional loss.
- Performs an initial evaluation/assessment of each resident's mood, behavior, and psychosocial well-being.
- Develop or implement marketing strategies, including advertising, job fairs, reaching out to other facilities and physician offices.
Education
High School Diploma -
Warren Central High School
Bowling Green, KY05.2014
Bachelor of Science - Health Care Administration
Western Kentucky University
Bowling Green, KY12.2010
Skills
- SRNA since 2004
- Best Friends Approach Trainer
- Host SOKY Senior Provider Meetings within community
- Excellent communication skills
- Walk to End Alzheimer's Committee Member
- Community Outreach Events
- Aging in Studies Certificate
- Internship at Hopkins Center with Stephanie Dye, Admin
- Involvement with community and community partners daily
Timeline
Community Market Liaison
SKY Rehab Hospital
04.2021 - Current
Admissions and Marketing Director
Signature Of Bowling Green
11.2017 - 04.2021
Memory Care Coordinator and Social Services
Village Manor At Bridgepointe
01.2017 - 11.2017
Interim Assistant Administrator
Auburn Health Care
06.2014 - 12.2016
Social Services/Admissions/Marketing
Auburn Health Care
02.2011 - 06.2014
High School Diploma -
Warren Central High School
Bachelor of Science - Health Care Administration
Western Kentucky University
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