Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Hinton

Mars Hill,NC

Summary

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Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

32
32
years of professional experience

Work History

Stained Glass Artist

Peace Out Glassworks (Self)
01.2006 - 09.2025
  • Developed excellent relationships with suppliers, ensuring access to high-quality materials at competitive prices.
  • Implemented proper safety measures during the fabrication process, minimizing workplace accidents related to handling fragile materials such as stained-glass sheets or lead soldering components.
  • Displayed exceptional attention to detail while repairing and restoring antique stained glass windows, preserving their historical value.
  • Reduced material waste by optimizing cutting patterns and recycling leftover glass pieces for future projects or smaller art pieces.
  • Offered consultation services for homeowners seeking advice on incorporating custom-designed stained-glass features into their living spaces effectively.

Server

Yahola Creek
08.2024 - 08.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with menu knowledge to enhance guest dining experiences.
  • Supported team by maintaining cleanliness and organization of dining area.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Bartender

Doc Holliday's
02.2004 - 10.2006
  • Crafted diverse beverage menu, enhancing customer experience and satisfaction.
  • Maintained cleanliness and organization of bar area in compliance with health regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new staff on cocktail preparation and bar service standards.
  • Managed inventory levels, ensuring optimal stock for high-demand items.
  • Implemented efficient workflow processes to improve service speed during peak hours.

Bartender

The Upstairs
01.2002 - 02.2004
  • Developed strong relationships with patrons, fostering repeat business and loyalty.
  • Collaborated with kitchen staff to coordinate food and drink pairings for events.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Server

Jasmine's at Dovedown
01.2002 - 02.2004
  • Adapted quickly to changing priorities during busy shifts.
  • Resolved guest inquiries and concerns efficiently and courteously.
  • Learned POS system operations for accurate order processing.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Bartender

The Globe
04.1996 - 01.2000
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Server

East-West Bistro
08.1997 - 09.1998
  • Participated in training sessions to improve service skills and knowledge.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

The Victorian Tea Room
08.1995 - 04.1996
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Applebee's
08.1994 - 08.1995
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

La Fiesta
05.1993 - 08.1994
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Maximized table turnover rate by managing reservations and seating arrangements.

Education

No Degree - Pre-Nursing

Columbus State University
Columbus, GA

No Degree - Pre-Nursing

Gordon College
Barnesville, GA

Associate of Science - Phlebotomy

Southern Crescent Technical College
Griffin, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Customer service
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Suggestive selling
  • Point of sale operation
  • Beverage preparation
  • Inventory management
  • Tableside etiquette
  • Task prioritization

Timeline

Server

Yahola Creek
08.2024 - 08.2025

Stained Glass Artist

Peace Out Glassworks (Self)
01.2006 - 09.2025

Bartender

Doc Holliday's
02.2004 - 10.2006

Bartender

The Upstairs
01.2002 - 02.2004

Server

Jasmine's at Dovedown
01.2002 - 02.2004

Server

East-West Bistro
08.1997 - 09.1998

Bartender

The Globe
04.1996 - 01.2000

Server

The Victorian Tea Room
08.1995 - 04.1996

Server

Applebee's
08.1994 - 08.1995

Server

La Fiesta
05.1993 - 08.1994

No Degree - Pre-Nursing

Columbus State University

No Degree - Pre-Nursing

Gordon College

Associate of Science - Phlebotomy

Southern Crescent Technical College

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