Tiffany Hoffman
Coral Springs,FL
Summary
I am a highly motivated, creative, and versatile team player, business professional with a combined twenty years of experience in Management Support of Human Resources, Customer Service, and General Business Administration. I offer a unique blend of expertise and experience as a leader and HR who has supported, built, and helped lead both national corporations and a small law firm. My experience has consistently facilitated business operations and employee management while using my knowledge of human resource laws to promote cost-effective strategies and ensure objectives. I am well versed in Human Resources, Equal Opportunity Laws, Affirmative Action Procedures, Workers Compensation Protocols, and local court procedures. Authorized to work in the US for any employer
Overview
23
23
years of professional experience
1
1
Certification
Work History
HR Generalist / Manager
G4S Secure Solution USA
Boca Raton, FL
04.2018 - Current
- Implemented a process to Organize to improve communications and ensure a smoother transition from start to finish for hiring and getting officers to post.
- Host & Attend weekly meetings with the General Manager, Shared Services Management and Operations Management to align organizational goals and targets.
- Managed Employee Relations and Investigations Take complaints concerning discrimination, sexual harassment, and workplace harassment and provide investigative assistance when necessary in such matters; provide guidance and support for supervision concerning employee relations and disciplinary action.
- Ensure compliance with company HR policies and applicable federal, state, and local laws.
- Ensured Recruiting had knowledge of open positions and job descriptions for open positions and has been trained to maximize his or her effectiveness in filling those positions Identify staffing needs for each office branch across the SEFL Market.
- Monitor and track candidates received, interviewed, and hired against open positions Administer leaves of absence, FMLA, PTO, etc.; Employee Relations activity, disciplinary actions; Comp Stat participation; Implementing Customer transitions; Workers Comp management; Unemployment claims management, and employee records changes in PeopleSoft.
- Reduction in Turnover and cost savings by tenure (30, 60, 90 days, 6-month, one year) across the SE Florida market Work with G4S Managers to ensure they maximize all opportunities and use all tools available for employee retention and development.
- Conduct Recruiting Specialist and Human Resources Specialist training and development meetings Identify, in coordination with the GM, opportunities for employee retention and development Ensure that employee appraisals are conducted correctly and in compliance with the annual schedule Ensure that managers are engaged in Performance Management with their employees Affirmative Action Program compliance and planning.
- Oversight of all recruiting, selection, and placement processes.
- Implement corrective actions as needed Ensure overall contract compliance regarding employee basic and preferred qualifications, screening, training, and licensing.
- Employee Health and Benefits support.
Human Resource Generalist/Coordinator
Gold Coast Beverage, Reyes Beverage Group, Inc
Pompano Beach, FL
03.2010 - 04.2018
- Managed human resources and operations with a focus on recruiting, maintaining strong staff and ensuring the company's compliance with applicable laws.
- Determine human resource department objectives, procedures and activities are accomplished efficiently.
- Refine to improve and streamline strategies needed to maximize employee events and training.
- Review background checks for applicants, interview new hires, coordinate and oversee orientations, maintain employee files ensuring compliance, Verify, VOE, DOT VOE reporting.
- Provide administrative support with payroll, negotiate/manage employee conflict resolution.
- Authorize and coordinate medical treatment and applicable screening for Workers Compensation protocols and Open Health Insurance Enrollment.
- Coordinate, manage and budget for all company employee events.
- Demonstrate full administrative support including client correspondence, maintenance of applicant tracking database, and generating and editing correspondence, memos, charts, tables, and graphs.
- Management of HR calendar.
P.A
Douglas I
Delray Beach, FL
02.2001 - 09.2009
- Leifert,,.
- (local law firm serving Dade, Broward, Palm Beach and Martin Counties, Manage and oversee marketing efforts including direct mail campaigns, internet prospects, and referral-based relationships Meet with prospective and existing clients and act as liaison for attorneys.
- Prepare, draft, and revise legal pleadings and ensure firm's compliance with local procedures, rules, and administrative orders.
- Maintain client records, oversee clerical staff, meet with attorneys, provide administrative support.
- Review and analyze the office budget and purchase supplies.
- Personal assistant to the firm's head attorney.
Administrator and Director
Education
High School Diploma -
Western High School
Davie, FL06.1997
Skills
- Compliance
- Personnel information systems
- Staff compensation
- Employee engagement
- Human resources operations
- Benefits administration
- Leadership development
- Recruitment and hiring
- Benefits programs
- Employee relations
- Staffing and recruiting professional
- Working collaboratively
- Teambuilding
- People skills
- Critical thinking
- Clerical
Certification
Human Resources (10+ years) Administrative Assistant (10+ years) Administrative Support (10+ years) Customer Service (10+ years) Microsoft Office (9 years) Organizational Skills (10+ years) Multi-Line Phone System (10+ years) Recruiting (10+ years) Records Management (10+ years) Human Resource (10+ years) Hr Assistant (10+ years) Hr Generalist (10+ years) HR (10+ years) benefits (10+ years) Employee Relations (10+ years) recruitment (10+ years) Benefits Administration Employee Relation
Timeline
HR Generalist / Manager
G4S Secure Solution USA
04.2018 - Current
Human Resource Generalist/Coordinator
Gold Coast Beverage, Reyes Beverage Group, Inc
03.2010 - 04.2018
P.A
Douglas I
02.2001 - 09.2009
Administrator and Director
High School Diploma -
Western High School
Human Resources (10+ years) Administrative Assistant (10+ years) Administrative Support (10+ years) Customer Service (10+ years) Microsoft Office (9 years) Organizational Skills (10+ years) Multi-Line Phone System (10+ years) Recruiting (10+ years) Records Management (10+ years) Human Resource (10+ years) Hr Assistant (10+ years) Hr Generalist (10+ years) HR (10+ years) benefits (10+ years) Employee Relations (10+ years) recruitment (10+ years) Benefits Administration Employee Relation
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