Motivated and dedicated professional seeking to contribute to a dynamic team focused on making education more accessible and effective in today's fast-paced world. Passionate about supporting the success of students, driving product growth, and fostering strong customer relationships through positive effective communication. Ready to apply a strong work ethic, collaborative mindset, and commitment to excellence in a position where I can contribute to a positive, impactful educational experience.
Overview
16
16
years of professional experience
Work History
Product Specialist
Edupoint Educational Systems
09.2017 - Current
Implement over 48 districts in person and on Zoom meetings by providing expert knowledge on specific features and functionalities of Synergy SIS.
Communicate and Districts with 100 to 200,000 student enrollments
Maintain next-business day communication with implementation customers and staff
Ensuring complete and clean import of data through communication and collaboration with the data team
Ensured efficient and effective use of a product based on the client's needs, applying best practices in product usage involves a combination of proper planning, personalized solutions, continual feedback, and maintaining a focus on the long-term value for the client.
Problem solving issues that arise during implementation
Responsible for creating and organizing client facing event documents
Created and solved over 300+ tickets related to software defects
Peralta Trail ES and Cactus Canyon JH
Apache Junction Unified School District
01.2009 - 08.2017
Registrar
Experience working alongside school administrators to ensure the success of students by effectively managing enrollments, schedules, attendance, and facilitating parent communication
Committed to creating a supportive and organized environment that enhances student learning and development
Organized, reviewed, and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Enrolled over 3,000 students
Completed over 600 mid-year registrations
Received over 1,200 transcript and record requests to high schools
Paraprofessional
Implemented strategies that created a dynamic and inspiring learning environment that fostered student's growth and success.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Serviced over 70 students
Volleyball and Basketball Coach
Related to over 50 athletes on a personal level
Provided support and encouragement while teaching skills effectively
Effectively communicates expectations and feedback
Listens actively to athletes' concerns and ideas
Education
Bachelor of Science - Marriage And Family Services
Brigham Young University
Associates Applied Science -
Brigham Young University Idaho
High School -
Apache Junction Unified School District
Skills
Student Information System
Google Documents
Managing different time zones
Calendaring and managing events
Time management
Microsoft Word
Microsoft Excel
Zoom
Computer literacy
Customer engagement
Strong Team Work
Timeline
Product Specialist
Edupoint Educational Systems
09.2017 - Current
Peralta Trail ES and Cactus Canyon JH
Apache Junction Unified School District
01.2009 - 08.2017
Bachelor of Science - Marriage And Family Services