Tiffany Horace

Dedicated professional with over two decades of diverse experience in roles encompassing call center operations, sales representation, and data entry. Seeking an opportunity to leverage my extensive background, exceptional work ethic, and strong communication skills to contribute value to a dynamic organization. Eager to embrace new challenges and continue delivering excellence in service and support. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Hardworking and reliable Customer Service skills with strong ability in. Offering computer and people skills. Highly organized, proactive and punctual with team-oriented mentality.

• Valdosta, GA
• Thomasville, GA
• Tifton, GA

• Administrative assistant/receptionist, Proficient, 10/01/23, Using basic scheduling and organizational skills in an office setting
• Call center customer service, Proficient, 04/01/21, Demonstrating customer service skills in a call center setting
• Basic computer skills, Proficient, 01/01/24, Performing basic computer operations and troubleshooting common problems
• Supervisory skills: Motivating & assessing employees, Proficient, 01/01/24, Motivating others to achieve objectives and identifying improvements or corrective actions
• Work style: Reliability, Proficient, 12/01/23, Tendency to be reliable, dependable, and act with integrity at work
• Sales fit, Proficient, 04/01/21, Measures the traits that are important for success in sales positions
• Attention to detail, Proficient, 01/01/24, Identifying differences in materials, following instructions, and detecting details among distracting information
• Customer service, Proficient, 04/01/21, Identifying and resolving common customer issues