Tiffany House
Louisburg,NC
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Just Save
08.2010 - 08.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Tracked sales and service activities and prepared daily reports for management review and analysis
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Managed timely and effective replacement of damaged or missing products.
- Cross-trained and backed up other customer service managers.
Cahier
Lowes Foods
07.2008 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Home Health Care Provider
Family Members
05.2006 - 09.2007
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Administered medication as directed by physician.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Education
High School Diploma -
Clayton High School
Clayton, NC05.2005
Skills
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Verbal Communication
- Customer Service and Assistance
- Refunds and Exchanges
- Merchandise Orders and Exchanges
- Telephone Reception
- Account management
Timeline
Customer Service Associate
Just Save
08.2010 - 08.2014
Cahier
Lowes Foods
07.2008 - 08.2014
Home Health Care Provider
Family Members
05.2006 - 09.2007
High School Diploma -
Clayton High School
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