Tiffany Hozeska
Alger,MI
Summary
Dynamic Assistant General Manager at Taco Bell KFC with a proven track record in operations management and staff development. Expert in inventory control and employee relations, successfully enhancing service quality and reducing waste. Recognized for mentoring teams to achieve business goals and fostering strong vendor relationships for optimal product sourcing.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Taco Bell KFC
06.2022 - Current
- Supervised daily operations to ensure service quality and efficiency standards met.
- Developed training programs for staff to enhance customer service skills and operational knowledge.
- Monitored inventory levels and implemented cost-saving measures to reduce waste.
- Collaborated with management on strategic initiatives to improve overall restaurant performance.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
- Assisted in recruiting, hiring and training of team members.
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
Education
No Degree - Management
Delta College
Bay City, MIHigh School Diploma -
Standish Sterling Central High School
Standish, MI06.2023
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee relations
- Employee scheduling
Timeline
Assistant General Manager
Taco Bell KFC
06.2022 - Current
No Degree - Management
Delta College
High School Diploma -
Standish Sterling Central High School