TIFFANY HUMPHREYS
Summary
Enthusiastic, dynamic and adaptable team player, with over 15 years combined experience working in medical, educational, and social services roles. Adept in HIPAA and OSHA compliance and interpersonal communication both written and verbal. Dedicated to compassionate and empathetic interactions fostering a positive rapport with a diverse population of humans.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Glenn Medical Center
01.2024 - 06.2024
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in my commitment to quality care.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Interventional Pain Physicians
04.2023 - 11.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Taught patients about medications, procedures, and care plan instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Vocational Coordinator
The Jesus Center
03.2021 - 11.2022
- Created a supportive environment for participants to explore various career options, boosting their confidence in making informed decisions.
- Streamlined the vocational assessment process for quicker identification of individual needs and suitable career paths.
- Collaborated with interdisciplinary teams to create individualized employment plans that catered to diverse client needs.
- Facilitated successful job placements by preparing clients with interview skills, resume writing, and workplace etiquette training.
- Assisted clients in overcoming employment barriers through targeted skill-building workshops and training programs.
Crisis Stabilization Unit Mental Health Technician
Restpadd
06.2020 - 01.2021
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Maintained detailed records of patient interactions, and/or behavior changes, ensuring accurate documentation.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
Recreation Assistant
T.C.D.E/Serrf
06.2015 - 12.2020
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
- Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
- Planned weekly activities schedule for group and facilitated smooth transitions.
- Proven ability to learn quickly and adapt to new situations.
Back Office Lead Medical Assistant
North Valley Internal Medicine
10.2007 - 12.2013
- Provided exceptional customer service to patients while addressing their concerns with empathy and professionalism.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in training new Medical Assistants on back-office policies and procedures for a smooth integration into the team.
Education
BLS, CPR & AED Certificate -
American Red Cross
Gridley, CA02.2024
Clinical Medical Assisting Certificate -
Bryman College
San Bernardino, CA06.2005
High School Diploma -
Coronado High School
West Covina, CASkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Patient Assessments
- Appointment Setting
- Patient Care Coordination
- Complex Problem-Solving
- Reliable transportation
- Professionalism and Ethics
Timeline
Medical Assistant
Glenn Medical Center
01.2024 - 06.2024
Medical Assistant
Interventional Pain Physicians
04.2023 - 11.2023
Vocational Coordinator
The Jesus Center
03.2021 - 11.2022
Crisis Stabilization Unit Mental Health Technician
Restpadd
06.2020 - 01.2021
Recreation Assistant
T.C.D.E/Serrf
06.2015 - 12.2020
Back Office Lead Medical Assistant
North Valley Internal Medicine
10.2007 - 12.2013
BLS, CPR & AED Certificate -
American Red Cross
Clinical Medical Assisting Certificate -
Bryman College
High School Diploma -
Coronado High School
Similar Profiles
Abigail VranichAbigail Vranich
CNA at Glenn Medical CenterCNA at Glenn Medical Center
Angelina AzzolinoAngelina Azzolino
Certified Nurse's Assistant at Glenn Medical CenterCertified Nurse's Assistant at Glenn Medical Center
Leslie TaylorLeslie Taylor
Patient Account Representative at Glenn Medical CenterPatient Account Representative at Glenn Medical Center