Debra Yancey
Chesapeake,VA
Summary
Resourceful Data Technician with 10+ years experience in providing exceptional services meeting organization and customers needs. I am a highly-motivated employee with desire to take on new challenges and strong work ethic, adaptability, and exceptional interpersonal skills. Highly skilled at working effectively, providing training and direction to new hires.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Technician II
City of Chesapeake
Chesapeake
04.2023 - Current
- Organized and categorized collected data into appropriate databases or spreadsheets.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Prepared source data by compiling necessary documents, files and information at start of each new project.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created databases, spreadsheets and reports as needed from collected data.
- Maintained confidentiality of sensitive client information at all times.
- Planned and executed audits in accordance with accepted standard operating procedures.
- Assisted external auditors during annual audits by providing requested documents and information.
- Coordinated and assisted with assembly and distribution of draft and final audit reports.
- Maintained updated knowledge through continuing education and advanced training.
- Generated reports on key performance metrics related to the effectiveness of the verification process.
- Reviewed data obtained from interview for completeness and accuracy.
- Checked documentation for accurate client information, catching errors and making revisions.
- Performed data entry tasks into SPIDeR, EPPIC, Harmony, PeopleSoft, and Redevelopment Housing Verifications for accurately and efficiently.
Office Assistant I
City of Chesapeake
Chesapeake
08.2022 - 04.2023
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Inventoried and ordered materials, supplies and services.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Answered telephones, directed calls, and took messages.
- Troubleshot office equipment, computer hardware and software issues.
- Monitored calendars and scheduled appointments based on availability.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Data Technician II
Sentara Assisting Living
Norfolk, VA
06.2007 - 07.2019
- Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
- Reconciled or entered report discrepancies found in financial records.
- Identified potential areas for cost savings or operational improvements based on analysis of financial data.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Responded promptly to inquiries from management regarding financial results or special reporting requests.
- Established strong working relationships with external stakeholders such as vendors, customers or tax authorities.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment..
- Reconciled intercompany transactions on a monthly basis to ensure proper recording of balances between entities within the company structure.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Some College (No Degree) -
Tidewater Community College
Norfolk, VASkills
- Providing Exceptional Customer Service
- Positive, Professional, and Fosters collaboration
- Adaptable
- Supervising 1 Year
- Lead Data Technician
- Data Analysis & Entry
- Data Modeling
- Data Management
- Database Management
- Records Management
- Advanced Clerical Knowledge
- Lead Data Technician
- Problem-Solving Abilities and Critical Thinker
- Experienced in Accounts Receivables and Accounts Payable
- Excellent Multiline Telephone Expertise
- Knowledgeable in Government and Private Insurance Verification
- Proficient in Microsoft Office 365 software, VACMS, Harmony, PeopleSoft, and various automated office software
- Data Modeling
- Data Management
- Database Management
- Records Management
- Advanced Clerical Knowledge
Certification
- Norfolk Careers School Norfolk VA – Medical Assistant
- Barclay Careers, Norfolk VA - Clerk Typist
References
References available upon request.
Timeline
Data Technician II
City of Chesapeake
04.2023 - Current
Office Assistant I
City of Chesapeake
08.2022 - 04.2023
Data Technician II
Sentara Assisting Living
06.2007 - 07.2019
Some College (No Degree) -
Tidewater Community College