Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Isley

Lincoln,Nebraska

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Pat Thomas Construction, Inc.
08.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Sales Associate

Tommy Hilfiger Outlet
11.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Server

Cracker Barrel Restaurant
08.2013 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Education

Associate of Arts -

Southeast Community College Area
Lincoln, NE
05.2020

Skills

  • Spreadsheet Management
  • Office Management
  • Employee Timesheet Processing
  • Administrative Support
  • Guest Engagement
  • Order Delivery Practices
  • Order Accuracy
  • High-Volume Dining
  • Safe Food Handling

Timeline

Administrative Assistant

Pat Thomas Construction, Inc.
08.2022 - Current

Sales Associate

Tommy Hilfiger Outlet
11.2019 - Current

Server

Cracker Barrel Restaurant
08.2013 - Current

Associate of Arts -

Southeast Community College Area
Tiffany Isley