Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tiffany Jacks

Modesto,CA

Summary

Caring and detailed orientated Case Manager, LVN with a demonstrated clinical background, time management, excellent customer service, attention to detail. Recently obtained Utilization Review experience with Remote Learning Services. Obtained a solid knowledge base, high- level critical thinking skills, and ability to apply evidence-based guidelines during my journey as a nurse. My clinical background in Behavioral/ Home Health has given me the foundation that is needed in utilization review by using my knowledge through experiences in chronic care environments.

Overview

8
8
years of professional experience

Work History

LVN Case Manager - Remote

Independent Living Systems, ILS
10.2023 - Current
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Mental Health/ Psychiatric Nurse

Virosa Congregate Living
12.2018 - Current
  • Provide care based on established standards of practice, policies, and protocols
  • Observe, document, and help manage patients’ behavior to ensure physical safety at all points
  • Utilized assessment tools to identify and evaluate mental health needs of clients’, improving treatment planning and outcomes
  • Counseling patients, assessing mental status, developing treatment plans, monitoring patient progress, and maintaining records of patient interactions
  • Prepare admissions and discharge planning duties with DME ordering at discharge.

Licensed Vocational Nurse

Correctional Medical Facility/Astrya Global Inc
10.2017 - 11.2018
  • Maintaining security of all medical records and medication
  • Monitoring physical safety requirements for inmates ensuring safe working environment
  • Monitored and administered medication to inmates on suicide watch with psychiatric and medical illnesses
  • Provide general care and treatment to inmates with psychiatric and medical illnesses.

Charge Nurse/ Licensed Vocational Nurse

The Meadows of Napa
10.2016 - 10.2017
  • Upheld policies and procedures, principles of responsibilities and applicable state, federal and local laws
  • Serves as resource in interdisciplinary team to ensure quality patient care
  • Supervised and assisted other staff in caring for individuals
  • Monitors patients throughout shift and reports any emergencies to physicians promptly.

Clinician/ Licensed Vocational Nurse

CVH Care
07.2016 - 10.2016
  • Developed plan of action, followed-up, and advised revisions based on patient assessment
  • Provided ongoing client and family education regarding disease processes, interventions, and lifestyle changes
  • Serve as nurse educator and advocate for patients and family on specific disease condition and prescribed medications
  • Managed and treated health problems, ranging from common to serious, chronic, and complex for adults and elderly by continuously fostering improvement.

Licensed Vocational Nurse

Pediatric-Home Health, Interim Healthcare
11.2015 - 07.2016
  • Provide health promotion, counseling, and education to patients and family
  • Provided direct care to children with chronic health conditions in their homes
  • Monitored children’s health status and reported changes to nurse case manager
  • Assessed, taught, and supported families in care of their children with special needs at home.

Education

Remote Learning Services, LLC, Taught By Marie Pep

CPR American Heart Association - undefined

Utilization Review-101, Certificate of Completion - undefined

Medical Billing & Coding Specialist - undefined

Institute of Technology
Modesto, CA

Vocational Nursing Program - undefined

Gurnick Academy of Medical Arts
Modesto, CA
02.2014

Skills

  • Utilization Review
  • Concurrent Reviews
  • Quality Chart Review
  • Retroactive Reviews
  • Interpersonal Communication
  • Pre-authorization
  • Rehabilitation/Geriatrics
  • Attention to Detail
  • Care Coordination
  • EMR/EHR-Systems
  • Admissions Reviews
  • Time Management
  • Appeals/Denials
  • Practice OSHA, HIPPA and JCAHO Regulation
  • Managed Care
  • Critical Thinking
  • Medicare/Medicaid
  • Microsoft Office/Excel
  • Knowledge of Claims/Billing
  • Excellent Customer Service

Additional Information

  • License: , Licensed Vocational Nurse License, California – Active -VN 282824

Timeline

LVN Case Manager - Remote

Independent Living Systems, ILS
10.2023 - Current

Mental Health/ Psychiatric Nurse

Virosa Congregate Living
12.2018 - Current

Licensed Vocational Nurse

Correctional Medical Facility/Astrya Global Inc
10.2017 - 11.2018

Charge Nurse/ Licensed Vocational Nurse

The Meadows of Napa
10.2016 - 10.2017

Clinician/ Licensed Vocational Nurse

CVH Care
07.2016 - 10.2016

Licensed Vocational Nurse

Pediatric-Home Health, Interim Healthcare
11.2015 - 07.2016

Remote Learning Services, LLC, Taught By Marie Pep

CPR American Heart Association - undefined

Utilization Review-101, Certificate of Completion - undefined

Medical Billing & Coding Specialist - undefined

Institute of Technology

Vocational Nursing Program - undefined

Gurnick Academy of Medical Arts

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Tiffany Jacks