Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Jackson

Toledo,OH

Summary

Hardworking Custodian with background keeping facility spaces clean and neat. Focused on dusting, dumping trash and cleaning restrooms. Quickly solved problems or reported issues to supervisor to keep building, fixtures and faucets in excellent condition.

Overview

22
22
years of professional experience

Work History

Janitorial Worker

JTC Cleaning Corp
Toledo, OH
05.2018 - 11.2021
  • Gathered and emptied trash cans and disposed of bags.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Dusted and wiped furniture and fixtures.
  • Stored, used and disposed of cleaning chemicals and supplies.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Discarded cardboard boxes and trash in compactors and balers.

Line Assembler

Pheonix Services
Toledo, OH
01.2017 - 03.2018
  • Placed finished products in completed box in preparation for packing and distribution.
  • Assembled light and medium-sized parts in factory setting.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used established assembly instructions to complete jobs.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Followed work orders to correctly assemble building components.

Cashier

McDonald's Restaurant
Toledo, OH
06.2013 - 01.2016
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.

Cashier

Taco Bell
Toledo, OH
07.2010 - 06.2012
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.

Receptionist

Horizons Computer Training
Toledo, OH
06.2006 - 12.2009
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted and directed visitors to appropriate personnel and answered average of 50 calls and emails daily.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled appointments and maintained and updated appointment calendars.

Telemarketer

Northwest Telemarketing and Sales
Toledo, OH
02.2000 - 12.2005
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Educated customers about product or service offerings meeting individual needs.
  • Handled inbound telephone calls from interested customers.
  • Maintained and recorded customer information in database.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
  • Followed up on sales leads through outbound calling.
  • Developed new leads each day at or above quotas.

Education

GED -

State Of Ohio Department Of Education
Toledo, OH
02.2002

Skills

  • Mixing Cleaning Chemicals
  • Equipment Repair
  • Janitorial Equipment Familiarity
  • Facility Maintenance

Timeline

Janitorial Worker

JTC Cleaning Corp
05.2018 - 11.2021

Line Assembler

Pheonix Services
01.2017 - 03.2018

Cashier

McDonald's Restaurant
06.2013 - 01.2016

Cashier

Taco Bell
07.2010 - 06.2012

Receptionist

Horizons Computer Training
06.2006 - 12.2009

Telemarketer

Northwest Telemarketing and Sales
02.2000 - 12.2005

GED -

State Of Ohio Department Of Education

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Tiffany Jackson