Tiffany Jackson
Michie,TN
Summary
Well-qualified candidate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Design Team Sign Company
02.2024 - Current
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Bookkeeper
Wakefield and Wildlife LLC
01.2021 - Current
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Settlement Agent
Legacy Title Company
06.2021 - 08.2023
- Conducted Real-Estate transactions between all appropriate parties and financial institutions.
- Reviewed legal documents and contracts to determine potential conflicts and disputes.
- Assisted clients in understanding complex transaction details, effectively explaining terms and processes in clear language.
- Fostered a team-oriented environment, collaborating with colleagues to share knowledge and best practices in order to continuously improve overall service quality.
- Improved profitability by meticulously reviewing closing costs and fees for accuracy before presenting them to clients.
- Enhanced client satisfaction by providing timely and accurate updates on their transactions.
- Developed and maintained an extensive network of industry contacts, resulting in strong referral partnerships that drove new business opportunities.
- Streamlined the settlement process by efficiently managing documentation and communication between parties.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
Account Manager/Recruiter Specialist
ESS
07.2018 - 12.2020
- Recruiting substitute teachers for several Georgia public school systems.
- Maintained positive relationships with School/Board staff to ensure needs are met.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews and in person visits to identify areas for improvement and ensure continued success.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Scheduled and conducted trainings to ensure quality employees are in each classroom.
Education
High School Diploma -
Crescent High School
Iva, SC05-2010
Skills
- HR policies and procedures
- Employee Relations
- Employee Onboarding
- Presentation Preparation
- Event Planning
- Training and mentoring
- Training development
- Recruiting
- Recruitment Strategies
Timeline
Human Resources Specialist
Design Team Sign Company
02.2024 - Current
Settlement Agent
Legacy Title Company
06.2021 - 08.2023
Bookkeeper
Wakefield and Wildlife LLC
01.2021 - Current
Account Manager/Recruiter Specialist
ESS
07.2018 - 12.2020
High School Diploma -
Crescent High School
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