Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Tiffany Jackson

Miramar,FL

Summary

Dedicated and compassionate customer service professional with a proven track record of delivering exceptional support across various industries, including retail, hospitality, and food service. Successfully manages customer inquiries and swiftly resolves concerns while establishing rapport to enhance customer satisfaction. Skilled in multitasking within fast-paced environments, maintaining a positive and solution-oriented approach. Recognized for empathetic communication and a commitment to elevating the customer experience. Strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator adaptable to changing needs and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Sales/Server

LykDat Cake
11.2022 - 05.2023
  • Delivered excellent customer service by attentively listening to customer needs, educating them on product offerings, and recommending selections based on their preferences
  • Managed cash, card, and digital payments with accuracy and efficiency, ensuring secure transactions and contributing to store sales goals
  • Informally recognized as Lead Server, taking responsibility for opening/closing tasks and coaching new servers on procedures, product knowledge, and customer care techniques, resulting in smoother team operations

Part-time Canvasser

Sheila for Congress District 20
01.2021 - 12.2021
  • Engaged the public with a genuine, informative approach to campaign initiatives, gaining trust and influencing support for the organization
  • Documented key data points to improve campaign outreach and effectiveness, showcasing strong attention to detail and communication skills

Seasonal Associate

Burlington Coat Factory
09.2020 - 02.2021
  • Assisted customers efficiently at the point of sale, processing transactions, handling discounts, and addressing inquiries with a solution-oriented mindset
  • Conducted end-of-day cash management and supported stock organization, ensuring a clean and customer-ready store environment

Crew Member

McDonald's
04.2017 - 12.2017
  • Provided attentive service in a high-volume setting, adhering to food safety and hygiene standards and ensuring quality food presentation
  • Supported team members by offering guidance on procedure adherence and product preparation, contributing to a collaborative, efficient work environment

Education

Certified Phlebotomy Technician -

Cambridge College of Healthcare & Technology
Miami, FL
01.2024

High School Diploma -

William H Turner Technical Arts High School
Miami, FL
01.2023

Skills

  • Customer Engagement
  • Consultative Sales Techniques
  • Problem-Solving
  • Technical Proficiency
  • Adaptability
  • Organizational Skills
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Multitasking Abilities
  • Adaptable and Flexible
  • Positive and professional
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Strong Work Ethic
  • Memory retention

Timeline

Sales/Server

LykDat Cake
11.2022 - 05.2023

Part-time Canvasser

Sheila for Congress District 20
01.2021 - 12.2021

Seasonal Associate

Burlington Coat Factory
09.2020 - 02.2021

Crew Member

McDonald's
04.2017 - 12.2017

High School Diploma -

William H Turner Technical Arts High School

Certified Phlebotomy Technician -

Cambridge College of Healthcare & Technology
Tiffany Jackson