Tiffany Jackson
Administrative Specialist
Belleville,MI
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Focused attention on detail, accuracy and business impact. Proficient in MS Office Suite and Google platform and office communications equipment operations.
Overview
17
17
years of professional experience
Work History
Assembly Line Team Leader
FCA Fiat Chrysler Automobiles
Detroit, MI
06.2010 - 08.2021
- Supervised 10+ workers and coordinated daily work activities.
- Checked production goods and reported deficiencies.
- Reported machine and equipment malfunctions.
- Worked directly with QA personnel to identify and correct defects.
- Trained 10+ assemblers and provided adequate knowledge about vehicle assembly processes.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Verified part numbers and placed parts in appropriate shipping containers.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Filed all documentation correctly and efficiently.
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
Office Manager
Working Temp Solutions
Southfield, MI
10.2008 - 12.2009
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Developed standard operating procedures for all administrative employees.
- Prepared meeting materials and took clear notes to distribute to management staff
- Completed bi-weekly payroll for 10+ employees.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Administrative Assistant
Globutronic Educational Services
Southfield, MI
07.2006 - 10.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created PowerPoint presentations for business development purposes.
- Prepare and submitted State Applications to become an approved provider for SES
Administrative Assistant
E.L. Bailey Construction
Bingham Farms , MI
04.2004 - 05.2006
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Created detailed expense reports and requests for capital expenditures.
- Managed Access databases converting complex data into easy-to-interpret data.
- Created PowerPoint presentations for business development purposes.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Maintained staff directory and company policy handbook for human resources department.
- Coordinated bookkeeping activities in QuickBooks
- Arranged rapid office equipment repair and maintenance with vendors.
- Supported room reservations, agenda preparation and calendar maintenance for programs and meetings
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Education
Associate of Arts - Business Administration And Management
Washtenaw Community College
Ann Arbor, MI12.2023
Certificate of Completion - Administrative Assistance And Secretarial Science
Wayne State University
Detroit, MI2004
High School Diploma -
Communication Media Arts High School
Detroit, MI06.2002
Skills
- Research and Analytical Skills
- Appointment Coordination
- Document and File Management
- Multi-Line Telephone Systems
- Database and Client Management Systems
- Multitasking and Time Management
- Confidentiality and Data Protection
- Ease with Computers and Technology
- Payroll Preparation
- Business Correspondence
- Visitor Relations
- Highly Efficient and Productive
Timeline
Assembly Line Team Leader
FCA Fiat Chrysler Automobiles
06.2010 - 08.2021
Office Manager
Working Temp Solutions
10.2008 - 12.2009
Administrative Assistant
Globutronic Educational Services
07.2006 - 10.2008
Administrative Assistant
E.L. Bailey Construction
04.2004 - 05.2006
Associate of Arts - Business Administration And Management
Washtenaw Community College
Certificate of Completion - Administrative Assistance And Secretarial Science
Wayne State University
High School Diploma -
Communication Media Arts High School
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