Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Tiffany James

Danville,Virginia

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Nayar Hospice
Bedford, VA
11.2023 - Current
  • Reported changes in patient conditions to registered nurse or physician.
  • Monitored food intake and output as directed by nursing staff.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Transported residents within the facility as needed.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Turned and repositioned bedridden patients to prevent bedsores.

Salon Manager

Smart Style Salon
Danville, VA
12.2018 - 03.2023
  • Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
  • Created monthly reports that tracked progress towards goals set by ownership.
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Participated in industry conferences to stay up-to-date on trends in the beauty industry.
  • Maintained accurate financial records of all salon transactions.
  • Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
  • Oversaw inventory control for retail products and supplies.
  • Initiated marketing campaigns to drive more traffic into the salon.
  • Monitored employee performance to ensure quality services were delivered consistently.
  • Trained and supervised staff on proper customer service techniques and product knowledge.
  • Conducted interviews with prospective employees prior to hiring decisions being made.
  • Resolved guest complaints.
  • Consistently recognized by management for providing superior customer service.

Education

Certification - Nursing

Walter Reed Convalescent And Rehabilitation
Gloucester, VA
08-2015

Certification - Cosmetology

Heritage Institute
Falls Church, VA
05-2005

High School Diploma -

Denbigh High School
Newport News, VA
06-2004

Skills

  • Maintaining confidentiality
  • Basic Life Support
  • Compassionate communication
  • Toileting assistance
  • Compassion and Empathy
  • Complex Problem-Solving
  • Cleanliness and sanitation
  • Account Management
  • Guest Relations
  • Compliance knowledge
  • Budget Administration
  • Problem-solving skills
  • Scheduling
  • Employee Relations

Certification

  • Cosmetology License Oct 2006
  • CNA Certification Aug 2015

Accomplishments

  • Exceeded overall quarterly and yearly goals with sales in management

Affiliations

  • Volunteer work with Senior Citizens in home and at facilities
  • Band Parent and Booster/ Volunteer for River City Classic Yearly

References

References available upon request.

Timeline

CNA

Nayar Hospice
11.2023 - Current

Salon Manager

Smart Style Salon
12.2018 - 03.2023

Certification - Nursing

Walter Reed Convalescent And Rehabilitation

Certification - Cosmetology

Heritage Institute

High School Diploma -

Denbigh High School

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Tiffany James