Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tiffany JOHNSON

Covington,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Marathon
10.2021 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Rotated merchandise and displays to feature new products and promotions.

Convenience Store Manager

Chevron
10.2016 - 10.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Improved store efficiency by streamlining inventory management processes.
  • Enhanced customer satisfaction with a focus on providing exceptional service and addressing concerns promptly.
  • Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.

General Manager

Dominos Pizza
04.2011 - 06.2020
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained new employees on proper protocols and customer service standards.

Education

High School Diploma -

Monroe Area High School
Monroe, GA
05.2007

Skills

  • Store Organization
  • Department Oversight
  • Business Development
  • Customer Relations
  • Loss Prevention
  • Records Management
  • Stock Management
  • Staff Supervision
  • Retail Operations
  • Team Management
  • Store Opening and Closing
  • POS Systems Operations
  • Vendor Management
  • Order Management

Languages

English
Full Professional

Timeline

Assistant Store Manager

Marathon
10.2021 - Current

Convenience Store Manager

Chevron
10.2016 - 10.2021

General Manager

Dominos Pizza
04.2011 - 06.2020

High School Diploma -

Monroe Area High School

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Tiffany JOHNSON