Tiffany Johnson
Loomis,,CA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in dermatology and aesthetics. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Empathetic in nature and believer in overall health and self care. Ability to multi-task and adapt to all situations. Always willing to learn and take constructive critisim.
Overview
14
14
years of professional experience
Work History
Registered Nurse
Laser Away Medical Group
09.2019 - Current
- Safely perform various injectables; cheek filler with Juvederm Voluma XC, nasolabial filler with Juvederm Ultra Plus XC, lip filler with Juvederm Ultra XC and Revenease, Botox and Xeomin in the frontalis, glabella, crows feet, platymas, smokers lines, lip flip, and chin
- Perform Thermage, CoolSculpting, Clear and Brilliant, IPL, tattoo removal as needed
- Build treatment plan based off patient’s assessment, goals, and realistic expectations
- Increase company’s positive patient reviews at multiple locations and increase skincare and treatment sales
- Create a seamless work environment ordering and replenishing inventory, promoting team-work, and being a resource for new hires ordering and replenishing supplies
- Educating patient on pre and post care instructions
- Providing adequate pain relief through administration of lidocaine
- Safely & independently treat patients with various lasers using the Fitzpatrick scale
Account Manager/Marketing
Blackhawk Network
06.2013 - 05.2015
- Boosted client satisfaction by developing and maintaining strong relationships with key stakeholders.
- Increased brand awareness by designing and executing targeted marketing campaigns.
- Managed a diverse portfolio of clients, ensuring timely delivery of services and maximizing revenue growth.
- Improved customer retention rates with proactive account management strategies.
- Manage and maintain relationships with ten different card partners (businesses)
- Conduct phone calls with clients and internal contacts to have an open communication
- Provide sales and spending reports to ensure ROI (return on investment)
- Grow business of specific card partner by offering any new distribution channels buy working with other internal teams
- Analyze various reports to better understand and identify sales trends, top or underperforming content, and any area of opportunity
- Manage and execute sales initiatives from business development team
- Provide quarterly presentation to each client on their sales and promotions
Senior Retail Manager
Young Life
11.2009 - 06.2013
- Increased store revenue by implementing effective sales strategies and training staff on customer engagement techniques.
- Reduced employee turnover by fostering a positive work environment, offering competitive compensation packages, and providing clear advancement opportunities.
- Streamlined inventory management processes for accurate stock control and minimized loss due to shrinkage.
- Developed strong relationships with vendors, negotiating favorable pricing and terms for merchandise purchases.
- Manage all aspects of retail budget, financial planning, and business strategies for a year-round camp
- Analyze weekly/monthly/yearly guest buying reports to justify purchasing decisions
- Utilize and manage sales inventory reports to track, analyze and communicate business results to determine purchasing decisions
- ·Maintain inventory in each area, depending on time of year, number of guests, and type of guests
- ·Accounting for a specific budget of over $250,000
- Recruit, interview, hire, train, review, counsel, and motivate 8-20 employees and volunteers to ensure that all guests receive outstanding customer service
- Ability to process and track all invoices and credit memos from all vendors.
- Maintain relationships with all vendors; food, craft, clothing and gift to ensure quality and best pricing
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL08.2019
Bachelor of Science - Recreation Administration
California State University - Chico
Chico, CA05.2009
Skills
Dermal Fillers
Botulinum Toxins
Laser Hair Removal
IPL
Clear and Brilliant
Thermage FLX
Coolsculpting
Tattoo Removal
Timeline
Registered Nurse
Laser Away Medical Group
09.2019 - Current
Account Manager/Marketing
Blackhawk Network
06.2013 - 05.2015
Senior Retail Manager
Young Life
11.2009 - 06.2013
Bachelor of Science - Nursing
Chamberlain University
Bachelor of Science - Recreation Administration
California State University - Chico
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