Tiffany Johnson
Round Rock,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Server
Jack Allen's Kitchen
Round Rock, TX
12.2022 - Current
- Delivered outstanding customer service by warmly welcoming guests and meeting their expectations.
- Prioritized guest safety by acknowledging and addressing dietary restrictions throughout the ordering process.
- Provided support and assistance to fellow servers, ensuring consistent quality of customer service.
- Received specialized training in menu details to ensure guest satisfaction.
- Ensured the maintenance of restaurant standards by staying composed and focused during busy hours.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Blue Corn Harvest
Georgetown, TX
07.2021 - 12.2022
- Effectively greeted guests and managed their satisfaction within designated section during dinner service.
- Collaborated with fellow servers to maintain exceptional service and ensure overall guest satisfaction.
- Demonstrated quick learning ability in effectively acquiring knowledge on nightly features for selling to guests.
- Demonstrated composure in high-volume periods to enhance overall restaurant performance.
- Increased product familiarity by mastering diverse menus, enabling better catering to individual preferences and dietary limitations.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Chaparral High School
Temecula, CA05-2013
Some College (No Degree) - Software Development
Austin Community College
Austin, TXSkills
- Excellence in customer service
- Ability to work under pressure
- Knowledge in POS systems, and other software
- Relationship Management
- Positive and professional
- Sales Techniques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Jack Allen's Kitchen
12.2022 - Current
Server
Blue Corn Harvest
07.2021 - 12.2022
High School Diploma -
Chaparral High School
Some College (No Degree) - Software Development
Austin Community College
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