Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffany Johnson-Williams

Odessa,TX

Summary

High-performing [Job Title] proficient at preparing complete and accurate tax returns. Knowledgeable in overseeing all paperwork for tax preparation. Excellent planning, problem-solving and decision-making strengths and experienced in latest tax codes and changes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Tax Preparer

Liberty Tax Service
01.2015 - 04.2024
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Maintained compliance by adhering to current tax laws and regulations.

Practicum Student

Begin Again Recovery
06.2018 - 10.2019
  • Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
  • Assisted in conducting assessments, gathering essential data for accurate diagnosis and tailored intervention strategies.
  • Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decision making.
  • Facilitated group therapy sessions that allowed participants to share experiences, learn from each other, and develop coping skills.
  • Maintained thorough documentation, ensuring accurate case records for both legal compliance and ongoing treatment purposes.
  • Worked in team environment to maintain high levels of productivity.
  • Participated in lecture classes and asked compelling questions to further solidify learning.
  • Gained proficiency in various therapeutic modalities through hands-on application during practicum placement.
  • Participated in weekly supervision meetings, allowing for self-reflection and professional growth as a counselor-in-training.
  • Mentored other students to support collaborative learning and further promote educational unit objectives.
  • Collaborated on group projects to complete professional deliverables.
  • Gathered, organized and input information into digital database.

Education

Associate of Applied Science - Alcohol And Drug Abuse Counseling

Midland College
Midland, TX
12.2021

High School Diploma -

Midland High School
Midland, TX
05.2001

Skills

  • Organization skills
  • Document Preparation
  • Income Tax Preparation
  • Local, state, and federal tax returns
  • Client Communication
  • Data Gathering
  • Data inputting
  • Organizational abilities
  • Tax Law Compliance
  • Verbal/written communication
  • Tax law knowledge
  • State Tax Regulations
  • Individual Taxation
  • Records Management
  • Client Invoicing
  • Customer Service
  • Payment Processing

Certification

  • Licensed Chemical Dependency Counselor Intern - #68345 Expiration 04/29/2029

Timeline

Practicum Student

Begin Again Recovery
06.2018 - 10.2019

Tax Preparer

Liberty Tax Service
01.2015 - 04.2024

Associate of Applied Science - Alcohol And Drug Abuse Counseling

Midland College

High School Diploma -

Midland High School

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Tiffany Johnson-Williams