Tiffany Johnson Lewis
Durham,NC
Summary
Dynamic healthcare executive with extensive expertise in health services administration, focused on implementing innovative strategies, enhancing workplace culture, and optimizing satisfaction and outcomes.
Overview
11
11
years of professional experience
Work History
President and Founder
Legacy Work Consulting, LLC (Independent Consultant)
Lawrence, KS
07.2021 - Current
- Developed strategic plans that improved operational excellence and efficiency by 60%.
- Guided senior management in establishing and achieving organizational goals.
- Analyzed industry trends to enhance client decision-making processes.
- Crafted detailed reports outlining project progress and actionable recommendations.
- Managed cross-functional teams to optimize project delivery effectiveness.
- Oversaw compliance with regulations regarding staff licensure and risk management.
- Collaborated with executive leadership to strengthen COVID-19 risk mitigation strategies.
- Represented organization at community events to promote mission and transparency.
Director of Health Services
Kansas City Kansas Public Schools
Kansas City, KS
10.2021 - 10.2024
- Led integration of health policies district-wide, impacting over 50 schools and 24,000 students.
- Implemented compliance with federal and state laws, including Kansas Board of Nursing regulations.
- Established policies guiding health practices in alignment with public health recommendations.
- Provided consultation on District policies related to student and staff health and safety.
- Recommended practices promoting wellness among students and employees across the district.
- Analyzed current nursing research to address comprehensive health needs of all students.
- Oversaw student health records according to district, state retention policies, FERPA, and HIPAA.
- Recruited and hired Health Services personnel while advising Human Resources on staffing matters.
Chief Operations Officer
Heartland Community Health Center
Lawrence, KS
01.2020 - 06.2021
- Managed annual budget of seven million dollars, ensuring optimal resource allocation.
- Participated in strategic planning as an executive team member to align operations with vision.
- Directed healthcare operations, addressing licensure, regulatory issues, and administrative services.
- Oversaw 340B program administration, ensuring compliance and successful audit completion.
- Expanded health center services through collaborative efforts and community partnerships.
- Developed performance metrics for operations, reporting results to CEO and Board of Directors.
- Supervised Nurse Manager and cross-departmental teams to enhance service delivery and efficiency.
- Implemented quality improvement initiatives and facilitated staff training to elevate performance standards.
Director of Clinical Nursing RN
Samuel Rodgers Healthcare Center
Kansas City, MO
01.2019 - 01.2020
- Maintained physician schedules under Chief Health Officer direction to optimize workflow.
- Supervised clinical staff, managing daily staffing to ensure operational efficiency.
- Directed recruitment and hiring processes to attract quality clinical personnel.
- Oversaw clinic budgets, ensuring compliance with financial objectives and accountability.
- Conducted data analysis and chart audits to improve patient care services.
- Developed and updated clinical policies and procedures to maintain best practices.
- Implemented infection control surveillance measures organization-wide to enhance safety.
- Collaborated with stakeholders to ensure compliance with healthcare regulations.
Clinical Nurse Manager RN
Samuel Rodgers Healthcare Center
Kansas City, MO
11.2017 - 12.2018
- Supervised clinical staff, ensuring compliance with care protocols and quality standards.
- Managed physician schedules directed by Chief Health Officer to maximize efficiency.
- Conducted intake assessments, identifying patient needs and service requirements accurately.
- Implemented quality improvement initiatives that significantly boosted patient outcomes.
- Facilitated effective communication between patients, families, and healthcare providers.
- Monitored patient progress through regular follow-ups and care plan adjustments.
- Created case management programs based on quantitative analysis of patient data.
- Advocated for patients' rights within healthcare systems to improve service delivery.
LPN
Samuel Rodgers Healthcare Center
Kansas City, MO
05.2016 - 11.2017
- Managed check-in and check-out processes for all patients.
- Administered injections, obtained vital signs, and performed point-of-care tests.
- Obtained lab results and conducted thorough charting using EHR systems.
- Educated patients on health management and treatment plans.
- Oversaw JVS refugee program to facilitate healthcare access.
- Secured prior authorization for medications and procedures efficiently.
- Executed suture removal, wound debridement, and dressing changes per physician orders.
- Trained new employees in NextGen and Athena EHR software usage.
LPN PRN
John Knox Village
Lees Summit, MO
01.2015 - 12.2016
- Oversaw all aspects of patient care in Memory Care Unit.
- Conducted admission assessments and discharge planning for patients.
- Obtained vitals, ordered prescriptions, and administered medications.
- Executed patient education and fall assessments to enhance safety.
- Performed suture removal and wound debridement procedures.
- Managed charting using EHR, ensuring accuracy and compliance.
- Conducted monthly chart audits to maintain quality standards.
- Coordinated communication between physicians, patients, and families.
Education
Master’s in Healthcare Administration -
Colorado State University Global Campus
Aurora, CO12.2022
Bachelor of Science - Nursing
Fort Hays State University
Hays, KS12.2019
Associate Degree in Nursing -
Metropolitan Community College
Kansas City, MO12.2017
Practical Nursing Certification - LPN
Metropolitan Community College
Kansas City, MO12.2015
Associates in Art -
Metropolitan Community College
Kanas City, MO07.2015
Undergraduate Studies -
Troy State University
Montgomery, AL01.1998
Skills
- Medical terminology and anatomy
- Pharmacology and coding
- Medical billing and transcription
- Radiology and CPR certification
- Patient care procedures
- Healthcare operations management
- Quality improvement initiatives
- Policy development and compliance
- Strategic planning and risk management
- Project management and budgeting
- Data analysis and financial oversight
- Team leadership and recruitment
- Coaching and mentoring skills
- Relationship building and negotiation
- Conflict resolution strategies
- Microsoft Office proficiency
- EHR systems expertise
Awards
- MCC Student Choice Award, 12/01/15
- Outstanding Leadership Award, 12/01/15, Recognized for outstanding dedication and leadership in the Practical Nursing Program.
- Tiffany & Co. Hometown Hero Award, 2020
References
Available upon request
License
KS RN (Multi-State), 14-146483-011
Degree
- BSN
- MHA
Timeline
Director of Health Services
Kansas City Kansas Public Schools
10.2021 - 10.2024
President and Founder
Legacy Work Consulting, LLC (Independent Consultant)
07.2021 - Current
Chief Operations Officer
Heartland Community Health Center
01.2020 - 06.2021
Director of Clinical Nursing RN
Samuel Rodgers Healthcare Center
01.2019 - 01.2020
Clinical Nurse Manager RN
Samuel Rodgers Healthcare Center
11.2017 - 12.2018
LPN
Samuel Rodgers Healthcare Center
05.2016 - 11.2017
LPN PRN
John Knox Village
01.2015 - 12.2016
Master’s in Healthcare Administration -
Colorado State University Global Campus
Bachelor of Science - Nursing
Fort Hays State University
Associate Degree in Nursing -
Metropolitan Community College
Practical Nursing Certification - LPN
Metropolitan Community College
Associates in Art -
Metropolitan Community College
Undergraduate Studies -
Troy State University
Similar Profiles
Lucia Botasini PettirossiLucia Botasini Pettirossi
Independent Consultant at Independent Consultant Strategy & Transformation ConsultingIndependent Consultant at Independent Consultant Strategy & Transformation Consulting
Warren BishopWarren Bishop
President at Work Done Better Consulting, LLCPresident at Work Done Better Consulting, LLC
Kelly-Jo KingKelly-Jo King
Self-Employed at Independent ConsultantSelf-Employed at Independent Consultant
Brenda SanchezBrenda Sanchez
Owner/ Esthetician at Willow & Sage AestheticsOwner/ Esthetician at Willow & Sage Aesthetics
Mekyll RobinsonMekyll Robinson
Order Fulfillment Associate at Lowe's Home ImprovementOrder Fulfillment Associate at Lowe's Home Improvement