TIFFANY JORDAN
Roanoke,VA
Summary
Multi-talented Senior Manager proficient in managing reporting, budgeting, and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained several years experience.
Overview
19
19
years of professional experience
Work History
Senior Manager, Diversity, Equity & Inclusion (DE&I)
Advance Auto Parts
Roanoke
03.2022 - 12.2023
- Enhanced mainstage event planning and execution, which led to a formalized approach for DE&I Leadership and Executive Committee participation.
- Managed a small team by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed strategies to improve operational efficiency and increase productivity.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Created detailed reports on project progress for senior management review.
Program Manager, Diversity, Equity & Inclusion (DE&I)
Advance Auto Parts
Roanoke
03.2021 - 03.2022
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Developed scalable strategy for high-touch communications/engagement strategy for DE&I.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Collaborated with Team Member Network (ERG) Leadership to develop mainstage event programming.
Project Manager, Strategic Planning & Development
Advance Auto Parts
Roanoke
03.2017 - 03.2021
- Created project plans to identify key deliverables and timelines for high-priority initiatives.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Senior Project Analyst, Field Execution
Advance Auto Parts
Roanoke
01.2013 - 03.2017
- Monitored project progress against established benchmarks and provided regular status reports to stakeholders.
- Facilitated meetings between internal teams to discuss project progress and resolve issues.
- Identified areas of risk or opportunity for improvement in the project lifecycle.
Commerical Operations Analyst
Advance Auto Parts
Roanoke
08.2010 - 01.2013
- Provided project management support for the development of new stores within PDQs.
- Designed scorecard to track key performance indicators, such as volume of missed calls and store sales.
- Tracked project costs and status, reported on risks and made recommendations on corrective actions.
Business Analyst
City of Roanoke
Roanoke
09.2008 - 04.2010
- Partnered with Subject Matter Experts to define requirements for new tax system implementation.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Gathered feedback from end users regarding usability issues related to applications or systems.
Business Analyst
Advance Auto Parts
Roanoke
12.2004 - 09.2008
- Provided category management support to Merchandise Managers and Product Directors.
- Developed reports using SQL queries to track progress against key performance indicators.
- Assisted in development of an automation process for annual category management reviews.
Education
Bachelor of Business Administration - Computer Information Systems
James Madison University
05.2004
Skills
- Event Coordination
- Project Management
- Event Management
- Strategic Brand Planning
- Cross-Functional Collaboration
- Targeted Audience Engagement
- Strategic Resource Planning
- Team Leadership
- Partnership Development
- Corporate Communications
Websites
Accomplishments
- SWVA Big Brother Big Sister, Oliver Hill Mentoring Program, 9/2013 - 5/2018
- Toastmasters International, The Best Parts Toastmasters (AAP Roanoke Club), 8/2017 – 8/2023
References
References available upon request.
Timeline
Senior Manager, Diversity, Equity & Inclusion (DE&I)
Advance Auto Parts
03.2022 - 12.2023
Program Manager, Diversity, Equity & Inclusion (DE&I)
Advance Auto Parts
03.2021 - 03.2022
Project Manager, Strategic Planning & Development
Advance Auto Parts
03.2017 - 03.2021
Senior Project Analyst, Field Execution
Advance Auto Parts
01.2013 - 03.2017
Commerical Operations Analyst
Advance Auto Parts
08.2010 - 01.2013
Business Analyst
City of Roanoke
09.2008 - 04.2010
Business Analyst
Advance Auto Parts
12.2004 - 09.2008
Bachelor of Business Administration - Computer Information Systems
James Madison University
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