Tiffany Joyner
Paterson,NJ
Summary
Compassionate Certified Home Health Aide with extensive experience at Broadway Respite Homecare Services, excelling in patient care and vital signs monitoring. Proven ability to enhance patient well-being through emotional support and personalized care plans, fostering independence and dignity. Skilled in meal preparation and effective communication, ensuring optimal health outcomes for clients.
Knowledgeable [Desired Position] with solid background in providing compassionate and efficient care to patients. Proven ability to support daily living activities and ensure patient comfort. Demonstrated reliability and exceptional interpersonal skills.
Experienced with assisting patients with daily living activities and ensuring their comfort and safety. Utilizes effective communication to build trust and rapport with patients and families. Track record of maintaining accurate patient records and administering care with attention to detail.
Overview
19
19
years of professional experience
Work History
Certified Home Health Aide
Broadway Respite Homecare Services
06.2010 - Current
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Administered prescribed medications under direction of physician.
- Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
- Monitored vital signs regularly, identifying potential health issues early on for prompt intervention by medical professionals when necessary.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Collaborated with healthcare professionals to develop personalized care plans, optimizing patient outcomes and satisfaction.
- Delivered exceptional personal care while maintaining dignity for each individual client respecting privacy boundaries at all times.
- Promoted patient mobility by assisting with exercises and ambulation, reducing the risk of injury or complications from prolonged immobility.
- Assisted patients with daily living activities, enhancing their quality of life and promoting independence.
- Administered prescribed medications to patients as directed, ensuring proper dosage and adherence to treatment plans.
- Performed light housekeeping tasks for patients, creating a clean and comfortable living environment conducive to healing.
- Communicated effectively both verbally written communication keeping everyone involved informed about ongoing progress changes related patient''s care plan.
- Educated family members on patient care techniques, empowering them to support their loved ones more effectively.
- Improved patient well-being by providing compassionate and attentive care in their homes.
- Provided emotional support to patients during times of stress or illness, fostering resilience and mental wellbeing.
- Recorded accurate patient information and updated medical records, facilitating effective communication among the healthcare team members.
- Implemented fall prevention strategies within home settings resulting in reduced incidence of falls among elderly clients.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Transported patients to medical appointments as needed, ensuring timely access to necessary healthcare services.
- Prepared nutritious meals according to dietary guidelines and preferences, supporting optimal nutrition for overall health improvement.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Certified Nursing Assistant
Complete Care Nursing Home
05.2022 - 04.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Customer Service Cashier
Family Dollar
06.2021 - 05.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Redeemed coupons to discount purchases.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Dietary Aide
Preakness Healthcare Center
06.2006 - 05.2010
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Discarded outdated food products and maintained waste disposal procedures.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
Education
English Education
John F.Kennedy
61-127 Preakness Ave Paterson, NJ06-2003
Skills
- Errands running
- Bathing assistance
- Housekeeping tasks
- Patient care
- Vital signs monitoring
- First aid and safety
- Recording vital signs
- Personal hygiene assistance
- Dressing assistance
- Housekeeping
- Emotional support
- Transportation assistance
- Client documentation
- Meal preparation
- Feeding assistance
- Transfer techniques
- Patient transport
- Behavioral management
- Interpersonal communication
- Light housekeeping
- Behavior redirection
- Patient transportation
- Care plan management
- Laundry services
- Care plan assessment
- Ambulation assistance
- Progress documentation
- Physical therapy support
- Clinical quality program standards
- Personal care services
- Toileting assistance
- Range of motion exercises
- Nutritional meal preparation
- Compassionate client care
- Client safety and first aid
- Community activities
- State regulations
- Safety procedures
- Bedside care
- Mobility support
Timeline
Certified Nursing Assistant
Complete Care Nursing Home
05.2022 - 04.2025
Customer Service Cashier
Family Dollar
06.2021 - 05.2022
Certified Home Health Aide
Broadway Respite Homecare Services
06.2010 - Current
Dietary Aide
Preakness Healthcare Center
06.2006 - 05.2010
English Education
John F.Kennedy
Similar Profiles
Dallas BrinsonDallas Brinson
Direct Support Professional at Broadway Respite & Home CareDirect Support Professional at Broadway Respite & Home Care
Zane BijoracZane Bijorac
Community Support Specialist at Connect Community and Respite ServicesCommunity Support Specialist at Connect Community and Respite Services
Jamie MoenJamie Moen
Respite Care Provider at Pikes Peak Respite ServicesRespite Care Provider at Pikes Peak Respite Services
Sebastian DecletSebastian Declet
Sales Associate at Sonia Online BoutiqueSales Associate at Sonia Online Boutique
Gerald RobinsonGerald Robinson
Sr. Transportation Supervisor at Driscoll FoodsSr. Transportation Supervisor at Driscoll Foods