Tiffany Juarez

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Enhanced team productivity by streamlining operational processes.
• Conducted performance evaluations and provided constructive feedback to employees.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Implemented staff training programs to elevate service standards and knowledge.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Conducted performance evaluations, identifying areas for development and rewarding strong performance.
• Oversaw daily operations to maintain store cleanliness and organization.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Improved operational efficiency by adopting new technology for inventory management.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Developed marketing strategies to attract new customers, increasing foot traffic.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Negotiated with suppliers to secure better pricing, reducing operational costs.
• Assisted in budget preparation, ensuring alignment with financial goals.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive company success and strengthen motivation.

Developed detailed plans based on broad guidance and direction.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Increased employee retention, training staff in effective customer service techniques and product knowledge.
• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
• Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
• Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
• Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reduced operational risks while organizing data to forecast performance trends.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.