Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Kelley

Alexander City,AL

Overview

5
5
years of professional experience

Work History

Senior Administrator (Contractor)

Maximus VA
02.2024 - Current
  • Manage the generation of invoices and process welcome communications using Microsoft Excel, ensuring accuracy and compliance with project guidelines
  • Upload and maintain documents with Salesforce and Content Management Systems (CMS), facilitating efficient information retrieval and database integrity
  • Record and post payments in CMS, adhering to financial procedures and contributing to the overall effectiveness of fiscal operations.

Specialist

AmerisouceBergen (Contractor)
09.2023 - 02.2024
  • Conducted thorough research and tracking of multiple insurance payers, including Medicare, Medicaid and Tricare, to ensure precise and efficient processing of patient enrollments
  • Verified patient eligibility for manufacturer assistance programs, securing maximum reimbursement by initiating pre-authorization and pre-determination processes for medical procedures
  • Provided critical support to site coordinators by supplying accurate benefits information, enhancing the effectiveness of patient service delivery.

Assistant Store Manager

Dollar General
06.2021 - 09.2023
  • Managed daily operations, including the opening and closing procedures, and performed accurate end-of-day financial reconciliations
  • Trained and mentored staff, enhancing their performance and professional growth through constructive feedback and skill development
  • Maintained optimal inventory levels through effective ordering practices and timely coordination with suppliers, ensuring product availability and customer satisfaction.

Wireless Manager

The Revenue Optimization Companies (T-ROC)
01.2020 - 06.2021
  • Provided exemplary customer service, addressing the needs of both walk-in and phone-based clientele, ensuring a consistent quality experience in a dynamic, fast-paced setting
  • Delivered informative presentations on internet and wireless phone services, effectively communicating product features and benefits to the public
  • Maintained comprehensive knowledge of brand technology, troubleshooting a range of devices issues for customers efficiently and effectively.

Education

Billing and Coding -

Ultimate Medical Academy
Clearwater, FL

Skills

  • Microsoft Excel
  • Computer literacy
  • Leadership

Timeline

Senior Administrator (Contractor)

Maximus VA
02.2024 - Current

Specialist

AmerisouceBergen (Contractor)
09.2023 - 02.2024

Assistant Store Manager

Dollar General
06.2021 - 09.2023

Wireless Manager

The Revenue Optimization Companies (T-ROC)
01.2020 - 06.2021

Billing and Coding -

Ultimate Medical Academy

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Tiffany Kelley