Tiffany Key

Responsible for modeling, enforcing, and providing direction and guidance to hourly

associates regarding proper customer service approaches and techniques to ensure customer needs,

complaints, and issues are successfully resolved; Resolves violations of company policies and criminal activities

by conducting investigation of alleged fraud and other illegal activities; Ensures compliance with company

policies and procedures and support company mission, values, and standards of ethics and integrity;

Responsible for controlling the overall unexplained loss of merchandise and improves profitability

of the store.

Drive sales by ensuring effective merchandise presentation, e.g., accurate and competitive pricing,

proper signing, and inventory levels.

Monitor safety and risk controls within the facility by ensuring an effective safe program is in place,

which includes identifying accident trends to develop and implement solutions to prevent accidents.

Observe work practices and provide training to associates on accident prevention techniques,

communicating plans to minimize accidents.

Manages facility level training and execution of assets protection, safety functions, and

claims/receiving procedures by reviewing necessary documents (policies, procedures, compliance

guidelines, and operational controls).

Responsible for ensuring all claims processes were properly executed and properly accounted for within the store. Trained twenty four stores how to do 6003 warehouse claims properly with over $40,000 in recovered credits for my home store.

Ensured each receiving was audited and properly accounted for by setting the expectation of this daily and reviewing video weekly. Implementation of a shortage log for vendors to turn into market at the end of the week.

Also, scheduled for adequate staffing of customer hosts at the entrances, for a friendly greeting at the door as well as departure.

• Streamlined inventory management for efficient stock replenishment
• Collaborated with cross-functional teams to maintain high standards in quality control and food safety procedures.
• Fostered a culture of teamwork among associates, promoting collaboration towards shared objectives across departments.
• Reduced shrinkage rates through diligent monitoring of expiration dates and proper rotation practices.

Alongside the manager, formally responsible for providing the necessary administration

and supervision for the day-to-day operations of the Walmart store; scheduled, planned, and carried out

merchandising duties; ensured overall sales of the store continue growth.

Completed human resource task, which include recruiting an interviewing staff, coaching and

training employees for improvement; perform staff evaluation.

Ensured improvement in the financial performance of assigned area, including tracking daily cash

report; prepare deposit loans along with other administrative staff.

Worked in relationship with customer staff in charge of stocking shelves to provide map for easy

location of incoming products.

Kept abreast of seasons and ensured products on demand in the season are well stocked/positioned.

Solved customer complaints and needs according to guidelines and standards of Walmart.

Ensured proper arrangement of store, including security and proper processing of money.