Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist
Tiffany Kirkland

Tiffany Kirkland

White,GA

Summary

Highly organized professional with a multitude of job skills that can offer a wide range of knowledge in many diverse ranges of businesses. Focused on working with speed, efficiency and accuracy in a very tightly controlled product environment. Proficient in completing quality inspections and maintaining safety goals. Highly organized and adaptable to meet dynamic production needs. Personable and dedicated Customer Service Representative with extensive experience in any industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Pinch Trimmer

NOTS Logistics
White, GA
10.2021 - 12.2023
  • Adhered strictly to established safety protocols while performing various duties associated with the role of Trimmer.
  • Performed skilled work with hand tools.
  • Measured and cut materials with precision using hand tools such as scissors, shears, knives, and clippers.
  • Assisted in loading and unloading finished goods from conveyors onto pallets or carts.
  • Inspected trimming results for accuracy and quality assurance purposes.

RCA-CCA for USPS

USPS, United States Postal Service
Calhoun, GA
01.2021 - 10.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Sales Consultant

Terry Reid Hyundai
Cartersville, GA
10.2019 - 03.2020
  • Worked with fellow sales team members to achieve group targets.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Conducted test drives for prospective buyers.
  • Responded to inquiries from potential customers via email and telephone.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Greeted customers and provided product information.
  • Greeted customers to determine wants or needs.

Commercial Customer Service Representative

Shaw Industries
Cartersville, GA
02.2017 - 01.2018
  • Communicated regularly with other departments within the organization regarding order status updates, product changes or discrepancies.
  • Provided product information to customers to assist them with their purchase decisions.
  • Prepared detailed invoices for billing purposes, ensuring accuracy in pricing and payment terms.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Entered data into the company's database to update customer records, including contact information, account balances, transaction histories.
  • Fostered strong relationships with current and prospective clients to maintain client retention.

Administrative Assistant

Georgia public defender council
Cartersville, GA
10.2015 - 12.2016
  • Directed customer communication to appropriate department personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Maintained accurate department and customer records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Scheduled appointments, meetings and events for management staff.
  • Coordinated appointments, meetings and conferences.

Education

GED -

Chattahoochee Technical College
Marietta, GA
12-2005

Skills

  • Production Experience
  • Packing Expertise
  • Product Specifications
  • Finish Trimming Skills
  • Report Generation
  • Scheduling
  • Product Knowledge
  • Data Entry
  • Call Management
  • Paperwork Processing
  • Inbound and Outbound Calling
  • Follow-Up Skills
  • Critical Thinking
  • Complaint Handling
  • Meeting Planning
  • Assembly Line Experience
  • Computer Skills
  • Production Scheduling
  • Precision Measurement
  • Safety Compliance
  • Equipment Inspection
  • Machinery Operation
  • Materials Management
  • Workplace Safety
  • Quality Control
  • Equipment Operation
  • Equipment Monitoring
  • Strong Work Ethic
  • Heavy Lifting
  • Attention to Detail
  • Good Communication
  • Quality Assurance Controls
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Excellent Communication
  • Flexible and Adaptable
  • Interpersonal Communication
  • Active Listening
  • PPE Compliance
  • Cultural Awareness
  • Teambuilding
  • Decision-Making

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Pinch Trimmer

NOTS Logistics
10.2021 - 12.2023

RCA-CCA for USPS

USPS, United States Postal Service
01.2021 - 10.2021

Sales Consultant

Terry Reid Hyundai
10.2019 - 03.2020

Commercial Customer Service Representative

Shaw Industries
02.2017 - 01.2018

Administrative Assistant

Georgia public defender council
10.2015 - 12.2016

GED -

Chattahoochee Technical College

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Tiffany Kirkland