Nazaire Mehu
Fuquay-Varina,NC
Summary
Hard-working, patient-focused, and responsible individual, with the ability to readily adapt to a changing environment and demands. A team player and self sufficient individual with a strong work ethic. I'm ready for any challenges and well reach for goal achievement. Seeking a position that allows me to become more educated, tested, and promoted.
Overview
4
4
years of professional experience
Work History
Intake Specialist
Soleo Health
Raleigh, NC
04.2024 - Current
- Research Fee schedules and contractual agreements for accurate margins and rules out formulary concerns
- Effectively completes repetitive tasks, such as verifying medical/ RX benefits, researching patient assistance programs, confirming that providers are IN-network while meeting contractual agreed upon time limits.
- Excellent Relationship builder and specialist with account management.
- Goal was to complete 10 to 15 referrals a day
- Assist Physician Offices with Prior Authorization denials regarding Peer-to-Peer reviews and the appeals process according to individual insurance guidelines.
- Collected, verified, recorded and processed client demographics and referral information.
Customer Service
Moss Foods
Louisburg, NC
03.2022 - 04.2024
- Stable for a fast pace environment
- Team player, always proficient with tasks
- Provided quality customer service to earn satisfaction ratings of 93%.
- Provided friendly, helpful customer service to over 25 - 100 customers daily.
Skills
- Stellar Customer Service Excellent Communication - Oral and Written Teamwork & Collaboration Detail-Oriented & Client-FocusedMultitaskingCritical ThinkerMicrosoft Office SuiteDigital LiteracyCPRAvailityWaystarWordExcelPowerpointWindows 10 & 11
- Follow-up skills
- Research and analysis
- Case management
- Critical thinking skills
- Insurance verification
- Time management
Timeline
Intake Specialist
Soleo Health
04.2024 - Current
Customer Service
Moss Foods
03.2022 - 04.2024