Tiffany Klenert
Sales
Lafayette,LA
Summary
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Ambitious and driven Brand Ambassador with twenty years of experience creating brand awareness. Expert in social media marketing with innovative ideas and effective execution of concepts. Professional, friendly and flexible when working with others and communicating with customers.
Energetic Brand Ambassador with twenty years of experience successfully promoting products. Expert at drawing large crowds, explaining product benefits and using strategic selling tactics to increase revenue. Skilled in public speaking, brand development, brand marketing and customer interaction.
Reliable employee seeking a sales position. Offering excellent communication and good judgment.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Promotional Brand Ambassador
Thyme Out
Lafayette , LA
06.2016 - 02.2019
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Planned future sampling opportunities and special events.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Introduced field recruiting at industry events to attract new workers and customers.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Contributed to social media content documenting brand's impact in on market.
- Reviewed and implemented new company initiatives and executed product activations.
- Collaborated with local field sales to promote brand awareness and sales results.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
Bartender Supervisor
Twin Peaks
Lafayette , LA
09.2014 - 05.2016
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Set up glassware, liquor and other necessary supplies for special events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights and weekends.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Taught employees bar sales techniques, resulting in higher profits.
Bra Specialist
Victoria’s Secret
Overland Park, KS
09.2011 - 07.2013
- Managed efficient cash register operations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Discussed products and incentives with customers, outlined restrictions and educated on policies.
- Prioritized helping customers over completing other routine tasks in store.
- Processed accurate credit, debit, check and cash sales transactions for more than 300 customer orders per day.
- Developed strong rapport with customers and created positive impression of business.
- Increased business sales utilizing Product or Service knowledge.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Victoria’s Secret and Pink products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Personal Care Assistant
R.C.I.L
Kansas City, KS
04.2002 - 07.2011
- Monitored and assisted residents through individual service plans.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned activities to encourage movement, stretching and strength building.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Ran errands for patients, did shopping and picked up other necessities.
- Conferred with supervisor to discuss patient condition and medical care.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Scheduled and accompanied clients to medical appointments.
- Assisted with daily living activities, running errands and household chores.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Used company software and databases to maintain records of services performed and patient conditions.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained frequent supervision of residents unable to call for assistance.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Education
Diploma - Regular Studies
Pine Richard High School
Wexford, PA 08.1997 - 06.2000
Associate Of Business Administration - Business
University of Kansas
Lawrence, KS 08.2004 - 08.2005
Skills
- Relationship builder
Certification
- TIPS Certification
Timeline
- Licensed in CPR and safety - Basic Aid Training
07-2017
Promotional Brand Ambassador
Thyme Out
06.2016 - 02.2019
Bartender Supervisor
Twin Peaks
09.2014 - 05.2016
- TIPS Certification
08-2012
Bra Specialist
Victoria’s Secret
09.2011 - 07.2013
Associate Of Business Administration - Business
University of Kansas
08.2004 - 08.2005
Personal Care Assistant
R.C.I.L
04.2002 - 07.2011
- Certified Master of Mixology - 2000
04-2000
Diploma - Regular Studies
Pine Richard High School
08.1997 - 06.2000
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