TIFFANY KLOMP
West Jordan,UT
Summary
Highly organized and detail-oriented administrative professional with 15+
years of experience in office management, special projects, customer
relations, and interactions across various office settings. Demonstrated
self-motivation, reliability, and a strong work ethic. Adaptable to any situation,
with excellent communication skills and the ability to collaborate effectively
with colleagues, clients, and management.
Overview
24
24
years of professional experience
Work History
PATIENT SERVICE REPRESENTATIVE
INTERMOUNTAIN HEALTH
Salt Lake City, Ut
02.2025 - Current
- Perform patient registration and scheduling in a fast-paced environment with accuracy and efficiency.
- Demonstrate strong customer service skills by greeting patients, providing directions, and answering questions.
- Ensure compliance with HIPAA regulations through proper handling of confidential patient information.
- Verify and update changes in patient files, physician or insurance changes to maintain proper billing.
- Process payments accurately by verifying insurance coverage and applying copays.
FRONT OFFICE ADMINISTRATIVE ASSISTANT
SUNSET RIDGE MIDDLE SCHOOL
West Jordan, UT
08.2017 - 02.2025
- gaPerformed general administrative duties such as filing records, photocopying documents, ordering supplies.
- Served as a point of contact between the school administration, faculty, staff, students, parents and guardians, vendors, outside organizations and visitors.
- Answered phones, managed messages, responded to inquiries, and directed calls appropriately. Managed multiple special projects for administrators.
- Prepared purchase orders and tracked their progress from order placement to receipt of goods and services.
- Reconciled records of bank transactions for personal Jordan District Purchasing card.
MEDICAL ADMINISTRATIVE ASSISTANT II
AMERICAN EXPRESS
Sandy, Ut
05.2022 - 02.2025
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Provided administrative support to medical staff and patients, including checking in and scheduling appointments, managing patient records.
- Performed various office duties such as copying, scanning documents, filing, answering phones.
- Organized daily schedules for medical staff members ensuring timely arrival of patients for appointments.
- Prepared invoices for billing purposes; tracked accounts receivable balances due from clients, patients, insurance companies.
OFFICE ADMINISTRATIVE ASSISTANT
WEST VALLEY STOVE & PATIO / GENERAL DISTRIBUTION CENTER
West Valley City, US
01.2005 - 12.2010
- Managed daily operations at the front desk, including sales, answering phones, taking messages, Cashiering and providing directions.
- Performed daily maintenance tasks such as dusting shelves and cleaning windows.
- Assisted with administrative tasks such as filing documents, copying materials.
- Assisted with stocking shelves and organizing warehouse.
- Operated manual or electric powered lift truck and forklift safely to move, locate, relocate, stack, load, unload, pick and count merchandise.
OPERATIONS/ENROLLMENT SPECIALIST
PUBLIC EMPLOYEES HEALTH PLAN (PEHP)
Salt Lake City, US
01.2001 - 12.2005
- Performed various clerical duties such as copying, scanning documents, filing
- Uploaded scanned documents to an electronic records management system.
- Analyzed customer needs to provide customized insurance solutions.
- Enhanced program visibility, creating and distributing promotional materials that clearly explained enrollment benefits.
- Coordinated with multiple departments to streamline enrollment process, making it more efficient.
Education
High School Diploma -
Granger High School
West Valley City, UT05.2000
Skills
- Customer service
- Administrative support
- Office administration
- Computer proficiency
- Phone etiquette
- Data entry proficiency
- Problem-solving
- Multitasking and organization
Timeline
PATIENT SERVICE REPRESENTATIVE
INTERMOUNTAIN HEALTH
02.2025 - Current
MEDICAL ADMINISTRATIVE ASSISTANT II
AMERICAN EXPRESS
05.2022 - 02.2025
FRONT OFFICE ADMINISTRATIVE ASSISTANT
SUNSET RIDGE MIDDLE SCHOOL
08.2017 - 02.2025
OFFICE ADMINISTRATIVE ASSISTANT
WEST VALLEY STOVE & PATIO / GENERAL DISTRIBUTION CENTER
01.2005 - 12.2010
OPERATIONS/ENROLLMENT SPECIALIST
PUBLIC EMPLOYEES HEALTH PLAN (PEHP)
01.2001 - 12.2005
High School Diploma -
Granger High School
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