Tiffany Kreitzberg
Bend,OR
Summary
I am a professional bartender with extensive knowledge of spirits and I enjoy engaging customers one-on-one. I am friendly, open and committed to building a strong customer base by providing a positive service experience.
I am also a dynamic individual with hands-on experience in bartending/serving/management and talent for navigating challenges. I bring strong problem-solving skills and proactive approach to new tasks. I am known for adaptability, creativity, and have a results-oriented mindset. I am committed to making meaningful contributions and advancing organizational goals. As you can see most of my jobs overlapped for years because I love to hustle and am extremely loyal to my employers. Most recently I have taken a step back from bar management to go back to school, working as just a bartender the past couple of summers.
Overview
26
26
years of professional experience
Work History
Bartender
Rio Sol
03.2024 - 09.2025
- Collaborated with kitchen staff to create drink pairings that complemented menu offerings.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender/General Manager
Astro Lounge
09.2015 - 02.2023
- Crafted and served a diverse range of cocktails, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area, enhancing customer experience.
- Trained new staff on beverage preparation and service standards, improving efficiency.
- Collaborated with kitchen staff to coordinate food and drink pairings for patrons.
- Assisted in developing seasonal drink menus, attracting new customers regularly.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Monitored compliance with health and safety regulations, ensuring safe service environments.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
Gregs Grill
01.2011 - 07.2018
- Crafted innovative cocktail recipes, enhancing customer satisfaction and loyalty.
- Provided exceptional service during high-volume shifts, ensuring timely beverage delivery.
- Trained and mentored junior staff on bartending techniques and customer engagement.
- Maintained cleanliness and organization of bar area, promoting a safe working environment.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Developed strong relationships with regular patrons, increasing repeat business opportunities.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Associate
Pier One Imports
01.2000 - 01.2017
- Enhanced customer experiences through product knowledge and personalized service.
- Collaborated with team members to maintain store presentation and visual merchandising standards.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy in cash management.
- Assisted in inventory management by conducting regular stock checks and replenishing merchandise displays.
- Led daily sales operations, ensuring alignment with company objectives and customer satisfaction goals.
- Cultivated relationships with key clients, fostering long-term partnerships that drove repeat business and referral opportunities.
Education
Associate of Arts - Art History
Portland Community College
Portland, OR11-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
- Complex Problem-solving
- Handling difficult customers
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Team training and development
- Inventory
- Staff management
- Health codes compliance
- Outgoing personality
- Engaging personality
- Customer service expertise
- Cleanliness and hygiene
Timeline
Bartender
Rio Sol
03.2024 - 09.2025
Bartender/General Manager
Astro Lounge
09.2015 - 02.2023
Bartender
Gregs Grill
01.2011 - 07.2018
Sales Associate
Pier One Imports
01.2000 - 01.2017
Associate of Arts - Art History
Portland Community College